Sales ManagerDiplomat Motors • Troutdale, OR, US
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Sales Manager
Diplomat Motors • Troutdale, OR, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Oversee lead distribution and follow-up execution Ensure sales reps hit daily activity standards (calls, texts, emails) Improve appointment show rate and lead-to-sale conversion Coordinate with BDC to ensure clean handoffs and accountability Train sales reps on scripts, objection handling, trade appraisals, and soft closes Run daily huddles, call reviews, and live roleplay Conduct weekly 1 : 1s focused on performance, skill gaps, and growth plans Hold reps accountable to KPIs, process, and professionalism Partner closely with Finance to structure clean, fundable deals Ensure accurate deal jackets and smooth handoff to F&I and Admin Work with Recon and Inventory teams to align pricing and availability Protect CSI and customer experience throughout the deal lifecycle Track and report daily and monthly sales KPIs Identify performance gaps and implement corrective actions quickly Drive improvement in front-end gross, close rate, and time-to-sale 3–7+ years of automotive sales management experience (independent dealer preferred) Proven ability to coach, lead, and hold sales teams accountable Strong desking, TO, and deal-structuring skills Experience with CRM / DMS systems (DealerCenter experience a plus) High energy, disciplined, and execution-focused Excellent communication and leadership presence Comfortable in a fast-paced, performance-driven environment
Job Description
Job Description
Diplomat Motors is seeking a disciplined, process-driven Sales Manager to lead, coach, and scale our retail sales operation across one of our rooftops. This role is responsible for driving consistent execution on the floor, improving lead-to-sale conversion, enforcing processes, and developing sales reps into high-performing professionals.
This is not a “sit-in-the-office” role. You will be on the floor daily—coaching calls, structuring deals, desking effectively, and holding the team accountable to standards.
Compensation :
$175,000 - $250,000 yearly
Responsibilities :
Sales Floor Leadership & Execution
- Lead daily sales operations and manage the showroom floor
- Desk deals with a focus on gross, structure, and lender fit
- Ensure every customer follows the defined sales process (in-store & remote)
- Actively assist with TOs, objections, and deal saves
- Maintain urgency, professionalism, and pace on the floor
Lead Management & Conversion
Coaching, Training & Accountability
Deal Structure & Interdepartmental Flow
Reporting & Performance Management
Qualifications :
About Company
Diplomat Motors is an independent dealership group based in the Portland Metro area. In just 5 years, we’ve grown into two high-performing locations, consistently selling 140+ vehicles per month with strong margins. We are building for expansion, with a 3rd store planned within the next year and a 4th shortly after.
We pride ourselves on delivering a Michelin-star customer experience and running lean, performance-focused operations.
Location : Portland / Troutdale, OR
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Sales Manager • Troutdale, OR, US
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