Job title : Application System Analyst II
Pay rate : $57 / hr
Position Summary
The Application System Analyst II acts as a key liaison between system end-users, operational leaders, support teams, and vendors. This role is responsible for designing, building, supporting, and optimizing assigned applications to ensure timely, high-quality performance. The analyst collaborates closely with the Service Desk to resolve service requests and provides ongoing application optimization.
The position requires strong analytical skills to evaluate business issues, requirements, and workflows, applying application expertise to meet organizational and operational needs. Responsibilities include contributing to the analysis, testing, documentation, and implementation of medium- to high-complexity software projects. The analyst should possess deep healthcare knowledge and system expertise, working with minimal guidance.
This role demands a self-motivated individual with strong communication and interpersonal abilities who excels in collaborative team environments.
Key Responsibilities
- Serve as the liaison between end-users, operational leaders, support teams, and vendors.
- Design, build, and optimize assigned systems / applications.
- Provide ongoing application support and workflow optimization.
- Work closely with the Service Desk to respond to and resolve service requests.
- Analyze business issues, workflow requirements, and system needs to deliver effective solutions.
- Participate in system project activities including requirements analysis, testing, documentation, and implementation.
- Manage medium- to high-complexity application tasks with minimal supervision.
- Ensure application configuration aligns with operational needs and organizational goals.
- Maintain current application certifications or proficiencies.
- Present complex data clearly through charts, graphs, or other visual formats.
Required Skills & Competencies
Strong problem-solving abilities.Ability to multitask and manage multiple priorities.Adaptability to change and ability to implement process improvements.Excellent teamwork and collaboration skills.High level of customer service orientation.Exceptional written and verbal communication skills.Strong interpersonal skills to foster effective working relationships.Solid organizational and time-management capabilities.Proficiency in Microsoft Word, Excel, and PowerPoint.