Supervisor, Case Processing - Wichita

Supervisor, Case Processing

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Supervisor, Case Processing. Come join a team that is dedicated to making an impact for the people and communities we serve.

The Supervisor, Case Processing is responsible for the supervision of case processing and administrative support to Immigration and Customs Enforcement's (ICE) immigration mission under the direction of ICE field office personnel. Manages staff during assigned shift to maintain adequate coverage, manage caseloads, set priorities, and ensure timely completion of tasks to oversee ERO case processing, docket management, data entry and records management, and removal management assistance. Plays a critical role in aligning administrative support functions with ICE's core mission and operations.

Essential functions include supervising case processing staff, implementing quality control measures, conducting internal case reviews and audits, directing and coordinating the execution of diverse and complex functions, serving as a technical expert and liaison with various stakeholders, participating in recruitment and onboarding, motivating and encouraging staff, facilitating team meetings, and communicating effectively with administration, staff, detainees, federal officials, and the general public.

Qualifications include a Bachelor's degree in Criminal Justice, Social or Behavioral Science, or a related field, three years of experience in criminal justice, corrections, or a related field, one year of supervisory experience or one year as a Case Processing Specialist, strong leadership and supervisory skills, proactive and detail-oriented nature, proficiency in Microsoft Office applications, and bilingual skills are preferred.