Desktop Support Specialist (Irving)CBTS • Irving, TX, United States
Desktop Support Specialist (Irving)
CBTS • Irving, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications Manages tickets within ServiceNow for a variety of technical issues. Uses experience and problem-solving skills to develop and improve processes and provides reports as required. Provides guidance to less experienced team members. Provide White Glove support to executives. Support mobile phone by resolving iPhone issues. Uses specialized knowledge or skills to solve complex and unique problems, or direct the daily activities of a business, technical support, or functional support team. Document daily assignments and inventory updates. Stay customer focused and ensure end user receive top notch support. Establish priorities for the completion of ServiceNow tasks by determining the impact of known problems. Uses judgment to interpret internal and external issues and develop best practices. Provide customer support to internal customers within established service levels by ensuring the provisioning of computing systems, allocating day to day incidents and requests properly, ensuring involved parties are notified and required to act when an incident arises, and coordinating the resolution Relies upon experience, interpersonal skills, and broad knowledge of the field to ensure task completion in compliance with policies, procedures, and business strategy Stage, prepare, and deploy computer, peripherals, and devices to the users Proven desktop, laptop, and workstation hardware troubleshooting skills Occasionally perform installation of non-standard software Demonstrated know-how supporting COE software applications inclusive of Microsoft Windows 10, Office 365, and Teams Facilitate data migration between computers Virtual desktop support Collaborate with vendors or third-party support to resolve technical hardware or software issues Reads, interprets and follows procedures described in the internal knowledge base Provides documentation for knowledge base articles Works with third-party help desk vendors as applicable Provides phone support as needed Completes other duties, including special projects, as assigned by Management Must hold IT Degree (BS / AS) or Relevant Certifications Prior help desk experience preferred Can work and resolve most escalated tickets. VIP / White Glove experience Prior iPhone support experience Ability to research and resolve issues Capable of working in a fast-paced environment Excellent verbal communication skills and the ability to explain technical information in laymans terms Well organized with the ability to work under pressure and meet tight deadlines Excellent understanding of intra-department functions and operations Ability to perform repeated bending, standing and reaching Ability to occasionally lift up to 40 pounds
Role : Desktop Support Analyst
Location : Irving, TX
Contract
Skills
- Laptop setup / deployment
- Ability to research and resolve issues.
- Capable of working in a fast-paced environment
- Excellent verbal communication skills and the ability to explain technical information in laymans terms.
- Well organized with the ability to work under pressure and meet tight deadlines.
- Excellent understanding of intra-department functions and operations
- Ability to perform repeated bending, standing and reaching.
- Ability to provide white glove support for Executives.
- Provide iPhone support.
- IT Troubleshooting Skills
- Experience supporting iOS and Windows
- Experience Troubleshooting Outlook, Printers, Hardware, VPN, applications.
- Requires IT degree or relevant certifications.
- Researching questions using available information resources
Summary :
The Deskside Support Analyst role performs advanced service, repair, and / or installation of computer products, including system hardware, parts management, software, and PCs. The position provides technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact. Provides VIP support of mobile devices for both onsite and offsite executive staff. Assist with laptop refresh of corporate devices.
Responsibilities :
Education Requirements :
Experience Requirements :
Skill Requirements :
[job_alerts.create_a_job]
Desktop Support Specialist • Irving, TX, United States
[internal_linking.related_jobs]
Ability to research and resolve issues.Capable of working in a fast-paced environment.Excellent verbal communication skills and the ability to explain technical information in laymans terms.Well or...[show_more]
TEKsystems is currently seeking a Desktop Engineer with 7+ years of experience in enterprise desktop engineering, with a strong emphasis on PowerShell scripting, Microsoft Intune, SCCM, Admin Studi...[show_more]
The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigne...[show_more]
A company is looking for a Technical Customer Care Specialist.Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level k...[show_more]
When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents.
We provide extensive opportunities for ...[show_more]
Hybrid (3 days onsite / 2 days remote).AM 5 : 00 PM (flexible start / finish).This opportunity combines a strong accounting background with hands-on experience in AP automation and ERP ecosystems.Youl...[show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more]
Description Summary : The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build a...[show_more] Customer Support Specialist with Federal / Veterans Affairs Experience.Key Responsibilities Provide Tier 1-Tier 2 support for applications and infrastructure Analyze pipeline logs, detect issues...[show_more] 
Interventional Radiology department.Registered Nurse that prides itself on a.We're expanding our services and looking for passionate professionals who want to be part of something exciting.BSWH Wax...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...[show_more] 
Quickly and accurately assess patient care needs.Diagnose and develop treatment plans collaboratively with doctors and staff.
Manage multiple cases simultaneously, prioritizing needs continually.RN ...[show_more]
Baylor Scott & White Medical Center-Waxahachie.Level 4 trauma center, Primary Stroke Center.Full-Time, Nights| 3 / 12 7p-7am.
Here at Baylor Scott & White Health we promote the well-being of all indiv...[show_more]
The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their ass...[show_more]
We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
IT Desktop Support Technician Lewisville, TX 75067.The IT Support Technician is responsible for installing, maintaining, and monitoring cost-efficient technical and maintenance activities within t...[show_more]
Responsible for maintaining all PC Systems, peripheral devices and associated infrastructure used by First Community Services and supported organizations.
Responsible for life-cycle management of th...[show_more]
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...[show_more]
Desktop Support Specialist (Irving)
CBTS • Irving, TX, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
SCCM Desktop Engineer
TEKsystems • Irving, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Application System Analyst II - IS Support Imaging
Christus Health • Irving, TX, US
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Technical Customer Support Specialist
VirtualVocations • Grand Prairie, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Healthcare Consultant - Indirect Spend - IT Contracts
Vizient, Inc. • Irving, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
AP Systems Support Specialist (Irving)
CornerStone Technology Talent Services • Irving, TX, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Delivery Driver - Flexible Schedule
DoorDash • Italy, TX, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Application System Analyst Senior - IS Support Imaging
CHRISTUS Health • Grapevine, TX, US
[job_card.full_time]
[last_updated.last_updated_1_hour] • [promoted] • [new]
Senior Customer Support Specialist
VirtualVocations • Grand Prairie, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
RN IR PRN
Baylor Scott & White Health • Waxahachie, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Restaurant Delivery - Flexible Schedule
DoorDash • Italy, TX, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
RN - ER
Carenest Health Services • Waxahachie, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Submission for the position : RN Emergency Room Nights
Baylor Scott & White Healthcare • Waxahachie, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Application System Analyst Senior - IS Support Imaging
Christus Health • Irving, TX, US
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Side Hustle Specialist (Evenings & Weekends)
Finance Buzz • Waxahachie, Texas, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
IT Desktop Support Technician (Lewisville)
NextGen | GTA : A Kelly Telecom Company • Lewisville, TX, US
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
IT Support Technician
First Community Services • Carrollton, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Information Technology Professional (IT Support)
US Navy • Arlington, TX, United States
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]