Family Support Supervisor (Bilingual)

Description:

At One Family Illinois, we uphold compassion, inclusion, integrity, and adaptability as the core values guiding our work with each other, children, families, and the community.

Why One Family Illinois?

At One Family Illinois (Formerly SOS Children's Villages Illinois) we are committed to keeping brothers and sisters in foster care together by providing safe, stable, and loving homes. We do this by offering an innovative approach to traditional foster care. Our model of care provides a private, single-family home, access to a community center, and support from professionally trained Foster Parents and staff. With this, the children we serve benefit from the stability of remaining with their siblings as well as the support of neighboring One Family Illinois Foster Parents and the entire community.

· Work for an impactful organization with a purpose

· Corporate culture that supports diversity, equity, and inclusion

· Hybrid/flexible work options to help balance work and life

· PTO (paid time off in the form of personal days, sick time, vacation days, and paid company holidays

· Bonus Plan for Child Welfare Specialists

· Employee Referral Bonuses

Employee Well-Being Benefits

· Competitive Healthcare plans through BCBS for you and your dependents (eligible the first of the following month after 30 of FT employment)

· Vision/Dental/Life Insurance offerings

· Flexible PTO

· Access to an Employee Assistance Program (EAP)

· 403b Retirement Savings Plan (nonprofit version of 401K). Able to contribute immediately upon full-time employment. In addition, the organization will contribute 4% to your savings plan after 12 months of full-time employment regardless if you are contributing.

· Part of the federal student loan forgiveness program

· Access to financial advisors and financial education tools

· Tuition reimbursement options

· Opportunities for further education as well as time to attend trainings/workshops/etc. for personal/professional development

The Role:

Responsible for the day-to-day supervision and guidance of In Home Family Services Program (IHFS), and program staff, at a One Family Illinois' Casa Tepeyac. Provides oversight of in-home intervention to children and families utilizing a cognitive-behavioral, solution-focused model to help families adopt positive solutions to problems through teaching of skills and behavioral techniques and accessing community resources and support.

Responsibilities:

• Assumes all supervisory/fiduciary/and administrative responsibility for the IHFS Program.
• Responsible for all aspects of service delivery for youth and families in the program.
• Oversees referrals, caseload assignment, intake and termination of services within the IHFS program.
• Provides and documents regular supervision to Family Support Specialists and Program Assistant. Completes observations of staff for quality assurance purposes.
• Trains staff in all aspects of service delivery including intake screening and assessment; identifying treatment goals; developing service plans; group development and facilitation; and preparing clients for discharge from program.
• Maintains small caseload of IHFS clients, providing direct services as needed based on screening, assessment, and service plan.
• Oversees implementation of psycho-educational groups; support groups; and educational groups for children, adolescent, and adult populations served.
• Ensures all required documentation is completed, in accordance with DCFS database and billing procedures.
• Reviews and approves all assessments, service plans, and discharge summaries. Reviews case notes. Facilitates quarterly file audits.
• Continually monitors performance of assigned personnel and reviews performance with individual employees per One Family Illinois guidelines.
• Conducts monthly team meetings; attends and participates in agency meetings, committees, work groups, etc.
• Input staff employee hours and timecard details into payroll system; approve expense reports and timecards by established deadlines.
• Responsible for identifying, cultivating, and maintaining community resources, referral options, and relationships with service providers, organizations, and other resources and educate the team regarding effective service delivery.
• Supervise, coordinate, and participate in outreach activities with schools, youth-service agencies, therapists, doctors, referral sources, court personnel, neighbors, churches, etc. Act as a liaison to the community and for all external stakeholders.
• Reviews all program data; develops programmatic short-term and long-term goals; identifies and develops quality improvement projects that support the mission of Casa Tepeyac; prepares and submits reports to agency leadership and other stakeholders as required.
• Establishes and maintains an environment that promotes integrity and accountability; innovation and collaboration; and a commitment to providing the highest quality of care possible.
• Performs on-call and all other duties as needed and assigned.

Requirements:

• Master's Degree in human services, plus two (2) years of experience working in the social service field.
• Ability to pass DCFS, required criminal background check including CANTS/SACWIS and SORS. Ability to provide required DCFS Medical Report/TB test, and proof of COVID-19 vaccination.
• Working knowledge of DCFS policy and procedures and the ability to navigate between government and private agency practices.
• Knowledge and understanding of program management; experience in project completion.
• Experience with group work and general skills training and counseling.
• Spanish/English Bilingual Capacity (read, write, and speak) required.
• Strong verbal, written, and presentation communication skills.
• Ability to network, interact, and work effectively with high profile individuals in their capacity as donors, funders, board members, and volunteers.
• Ability and willingness to travel locally using own transportation to client’s homes; One Family Illinois locations; and other locations as needed.
• Valid Illinois driver’s license with acceptable driving record, insured and reliable transportation.
• Ability to relate to others in a sensitive, professional, and courteous manner.
• Flexible in scheduling, with ability to work evenings or weekends as needed.
• Ability to meet DCFS requirements as they relate to employment in Child Welfare Agency and Family Advocacy Center, including criminal background check
• Ability to handle sensitive and confidential materials.
• Sensitivity to the cultural and socioeconomic characteristics of clients, community, and staff.
• Ability to work in an alcohol, tobacco, drug, and firearm-free environment.
• Ability to exercise discretion and independent judgement.
• Commitment to One Family Illinois mission, vision, and values.

ADA DISCLAIMER/STATEMENT: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Position responsibilities are intended to describe those functions that are essential to the performance of this job. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

ONE FAMILY ILLINOIS is an equal opportunity employer. Employment, assignment, and promotion practices are carried out in accordance with all applicable laws, rules, regulations and orders without regard to race, religion, color, national origin, physical handicap, social handicap, sex, age, or ancestry.