Talent.com
Event & Customer Service Coordinator
Event & Customer Service CoordinatorCranbrook Educational Community • Bloomfield Hills, MI, United States
Event & Customer Service Coordinator

Event & Customer Service Coordinator

Cranbrook Educational Community • Bloomfield Hills, MI, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

Event & Customer Services Coordinator

Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Critics have called Cranbrook "the most enchanted and enchanting setting in America" and in 1989 it was designated a National Historic Landmark. The campus is located in Bloomfield Hills, Michigan, about 20 miles north of downtown Detroit. For more, please visit our website : www.cranbrook.edu .

The Event & Customer Services Coordinator will provide administrative / project support to Events & Customer Services functions of Cranbrook Educational Community. They will assist with administrative activities, coordinate office services, and have working knowledge of all phases of the Event & Customer Services operations.

Responsibilities include, but are not limited to :

Administration :

  • Administer licensing requests (State raffle, tent permits, special liquor licenses, temporary signage, etc.).
  • Cross-train Customer Service Representative to supply necessary back-up during absences, vacations / leaves.

Meeting Reservation Manager (MRM) :

  • Maintain Master campus-wide Planning Schedule / Calendar (MRM) in Microsoft Outlook.
  • Serve as MRM System Administrator and primary customer contact. Interface with all Cranbrook departments, internal and external constituents about scheduling, coordinating, and confirming reservations for campus-wide events, activities and projects.
  • Review and consider global impact of Reservation request prior to sending approval / confirmation. Communicates global impact on programs, departments, or functions to Requester. Escalates issues / concerns to Supervisor prior to confirming reservation.
  • Supply new employee MRM training, refresher training, and end user support as needed.
  • Maintain MRM email, develop MRM training materials and community-wide training schedules / listings.
  • Recommend policies and procedures for MRM.

    • Events :

  • Coordinate, plan, and manage events held at Cranbrook Institute of Science, Academy of Art, Art Museum, Center for Collections, Schools, and Community facilities.
  • Respond to email and telephone inquiries for campus-wide rental information, supply venue pricing, specifications, and services to clients and vendors and collect payments.
  • Participate in the Event Department budget development process.
  • Review and submit all Event Setup Request Forms.
  • Assists Community in completing Event Setup Request Forms.

    • Photography :

  • In coordination with Cranbrook's House & Gardens Department, manage and maintain the Cranbrook Photography Program. This includes scheduling, email confirmations, insurance certificates and invoicing.
  • Coordinate Cranbrook's commercial photography sessions, including scheduling clients, collecting fees, booking security, and other campus services.

    • Requirements :

  • High School diploma or GED required, an Associate's degree in Business Administration preferred.
  • A minimum of five years of strong administrative experience which demonstrates increasing levels of responsibility.
  • One year of event coordination experience preferred.
  • Computer proficiency in Word and Excel required, with database management preferred.
  • Ability to accurately calculate figures and percentages.
  • Ability to effectively handle multiple tasks with deadlines, with proven proficiency at effective prioritization and multitasking required.
  • Requires excellent verbal and written communication skills with an emphasis on providing excellent customer service to multiple constituents, and the ability to handle confidential information in a professional manner.
  • Requires a valid Michigan driver's license with a satisfactory driving record.

    • Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration.

    For consideration, please submit a resume and cover letter.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    [job_alerts.create_a_job]

    Event Coordinator • Bloomfield Hills, MI, United States

    [internal_linking.similar_jobs]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Westland, Michigan
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30]
    Valet Parkers - West Bloomfield

    Valet Parkers - West Bloomfield

    Elite Parking Solutions • West Bloomfield, MI, US
    [job_card.part_time]
    Part-time Valet Parking Attendants - Bloomfield Hills.Elite Parking Solutions is growing quickly and we’re seeking dependable, friendly and dedicated valet parking attendants to join our team...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Work From Home -Remote Writing Coach

    Work From Home -Remote Writing Coach

    Outlier • Lapeer, MI, United States
    [filters.remote]
    [job_card.full_time]
    Additional pay available based on project performance.Freelance / 1099 contract — not an internship.Flexible hours — you choose when and how much to work. Weekly via our secure platform.Outlier, a pla...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Champion

    Service Champion

    Great Lakes Taco, LLC • Metamora, MI, US
    [job_card.part_time]
    Join our Great Lakes Taco Bell family and experience what it's like to work for a company that believes in a culture of recognition! Our leadership team is constantly visible in our restaurants...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Service Representative CANTON, MI Part time-Closing / PM shift

    Guest Service Representative CANTON, MI Part time-Closing / PM shift

    Nothing Bundt Cakes #233 • Canton, MI, US
    [job_card.part_time]
    Join the Circle! The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests. Medical, Dental & Vision Benefits for eligible employees.Follow ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Lapeer, Michigan, US
    [job_card.full_time] +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Event Coordinator – Engineering Services

    Event Coordinator – Engineering Services

    Tekshapers Inc • Novi, MI, United States
    [job_card.full_time] +2
    [filters_job_card.quick_apply]
    MsoNoSpacing"> Event Coordinator Engineering Services 2 Months [show_more]
    [last_updated.last_updated_1_day]
    Product Handler - Ortonville

    Product Handler - Ortonville

    Miedema Asset Management • Ortonville, MI, US
    [job_card.full_time]
    We are looking for fast-paced workers, who are willing to help our growing business.We are an online auction company that takes in thousands of items each week that need to be photographed, categor...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Event & Customer Service Coordinator

    Event & Customer Service Coordinator

    Cranbrook Educational Community • Bloomfield Hills, MI, United States
    [job_card.full_time]
    Event & Customer Services Coordinator.Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Service & Scheduling Coordinator

    Customer Service & Scheduling Coordinator

    Superior Fence and Rail • Westland, MI, United States
    [job_card.full_time]
    Be the Friendly Voice That Builds Trust.At Superior Fence & Rail, we're not just installing fences : we're helping homeowners protect what matters most and feel proud of their property.Our core focu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Events Coordinator

    Client Events Coordinator

    EOS Worldwide • Birmingham, MI, US
    [job_card.full_time]
    EOS®, the Entrepreneurial Operating System, is a complete set of simple concepts and practical tools that have helped thousands of entrepreneurs get what they want from their businesses.Purely ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Full Time Community Event Coordinator (also assist Parks & Rec Programs)

    Full Time Community Event Coordinator (also assist Parks & Rec Programs)

    City of Lincoln Park • Lincoln Park, MI, US
    [job_card.full_time]
    This TPOAM Clerical position has a current tiered annual wage scale of $36,291.Grade placement is based on experience and qualifications. Ability to work flexible work schedule with varying hours in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Scheduling Coordinator

    Scheduling Coordinator

    Right At Home Wayne County • Livonia, MI, US
    [job_card.full_time]
    The Scheduler is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees. Plays the integral role in i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Marketing Coordinator - Go To Market

    Marketing Coordinator - Go To Market

    Plante Moran • Southfield, MI, United States
    [job_card.full_time]
    Our "we-care" culture is more than just a motto; it's a promise.From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Facilities Coordinator

    Facilities Coordinator

    OneStream Software • Birmingham, MI, United States
    [job_card.full_time]
    Range applies to US candidates only) + Benefits / Variable Comp / Equity - Range may vary based on experience.Vision, Medical, Life, Dental, 401K. The Facilities Coordinator is a values-driven and highl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Flight Support Assistant

    Flight Support Assistant

    Aerotek • Pontiac, MI, US
    [job_card.full_time]
    Flight Support Assistant - New Opportunity - Be a Part of the New Way to Deliver.We are seeking a Ground Handler to support innovative drone delivery operations through ground support activities, b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales and Events Coordinator

    Sales and Events Coordinator

    Quality Kosher Catering • Southfield, MI, US
    [job_card.full_time]
    Salary : $21 - $25 Hourly (DOE).Quality KosherCatering has been servicing the Greater Detroit Areawith the highest level of food and service since 1966. We are a locally owned family business with a ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Porter

    Service Porter

    Milnes Ford, Inc • Lapeer, MI, US
    [job_card.full_time]
    Vehicle movement and organization : Moving vehicles to different locations on the lot, such as from the service intake area to a technician's bay or into the display lot.Lot and service are...[show_more]
    [last_updated.last_updated_30] • [promoted]