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Head Of Money Movement Product Management

The Head Of Money Movement Product Management is a senior-level position responsible for payment products for the US Retail Bank consumer segment. The objective of this role is to innovate, develop, and implement product strategies through analyzing consumer behavior and preferences, competitive best practices, and product economics by working with internal and external partners.

This role will be responsible for leading a team of product managers in alignment with Citi's leadership principles. The ideal candidate has 10+ years in product management experience with various payment products (as role will manage ACH, Bill Payments & Wires) and familiar with retail banking regulatory policies and payment networks. In addition, has the ability to work as a partner, build relationships and influence, and has strong effective communication skills.

Responsibilities :

• Lead a team of Product Managers that oversee money movement products offered
• Manage product strategy and roadmaps; develop business cases to secure funding for new initiatives
• Serve as subject matter expert and has oversight over the client experience, features and servicing processes
• Initiate, plan and manages initiatives throughout the entire project lifecycle working with cross-functional project teams within Citi and external partners
• Manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status and post implementation activities
• Make recommendations based on regulatory changes, competition, consumer trends and market research
• Complete competitive analysis and identify key opportunities to drive innovation, revenue and drive positive client experience
• Ensure a positive customer experience and oversee the lifecycle of an initiative and day-to-day product support
• Lead efforts to rapidly fix and remediate any situations which negatively impact customer experience

Qualifications :

Education :

Bachelor's degree / University degree or equivalent experience. Master's degree preferred.

Product Management and Development

Product Management

Full time

615 S COLLEGE STREET

$134,960.00 - $202,440.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.