Product Service (Tire Uniformity) Engineer Passenger and Light Truck Tires

HOW YOU WILL MAKE AN IMPACT

This role will monitor product performance for Passenger & Light Truck Tires which includes an analytical summary gathered through warranty returns and market observation. Ensures support for marketing and sales efforts in the market through technical field service including handling and adjustments. Maintains strong technical customer service support to both internal and external stakeholders which includes but not limited to distribution dealers and consumers.

• Obtain and analyze report field data regarding market requirements and product performance identify and address adjustment trends for further review.
• Evaluate analyze and report (including technical conclusions) providing proper communication of relevant market feedback gathered to OE and RE teams for DFMEA and Market Line Reviews applicable to Continental General Tire brand products and competitor products.
• Regular monitoring analyzing (including escalation as needed) and reporting field data regarding market requirements and product performance. Identify and address quality / adjustment trends for review.
• Provide technical service including consulting (virtual or on-site) and training presentations regarding PLT tires to internal and external customers as well as business partners and ensure trainee satisfaction.
• Ensure that complex and / or extensive customer complaints / adjustments are technically supported following general team organization.
• Support Marketing Sales and / or Customer Service actions in the market and internal stakeholders (PM R&D QM Legal Department etc.)
• Active participation in the Uniformity O2I processes. As required : organizing conducting and reporting. Actively participate in global Uniformity projects as needed.
• As required handles escalations from CR team when technical consultancy is required.
• Responsible for specific team projects / task specific tire lines specific customer accounts and Technical Customer Service tools.
• Support the team on any additional task related to PSE group responsibility assigned by the Technical Product Service Engineering Manager.

SG 11

Qualifications :

WHAT YOU BRING TO THE ROLE

ADDITIONAL WAYS TO STAND OUT

Additional Information :

THE PERKS

All your information will be kept confidential according to EEO guidelines.

EEO-Statement :

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals without regard to unlawful consideration to race color sex sexual orientation gender identity age religion national origin disability veteran status or any other status protected by applicable addition as a federal contractor Continental complies with government regulations including affirmative action responsibilities for qualified individuals with a disability and protected veterans where they apply. To be considered you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings we encourage you to reapply for other opportunities as they become available. Further Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process please reply to   or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as following up on an application or non-disability related technical issues will not receive a call back.

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Remote Work : No

Employment Type : Full-time

Key Skills

Anti Money Laundering,Arm,Fire Safety,Heavy Bus Driving,Aluminium,Apache Commons

Experience : years

Vacancy : 1