A company is looking for a Tier 1 Engineer, Network Operations Center - After Hours.
Key Responsibilities
Respond to monitoring requests via phone, email, or ticketing system
Triage alerts and alarms using monitoring and cybersecurity systems
Collaborate with team members and document resolutions for knowledge base articles
Required Qualifications
Minimum of 1 year experience in LAN / WAN environments, Office365, Azure, or relevant support roles
Experience with PSA and RMM tools
Associates degree preferred or equivalent industry experience
Preferred certifications include Network+, Microsoft Beginner Certificates, and Security+
Knowledge of Microsoft Windows Server, Active Directory, and fundamental networking concepts
Network Engineer • Lake Worth, Florida, United States