A company is looking for an Intake Specialist to work remotely.
Key Responsibilities
Answer initial calls from clients and assess their needs for EAP services
Complete EAP Intake Forms and input demographic information into the database
Connect clients to appropriate resources, affiliate providers, or EAP staff for services
Required Qualifications and Education
Experience with IT applications and database systems
Professional call center or scheduling experience is a plus
Reliable internet connection with specified minimum speeds
Experience with Microsoft Outlook and Office programs
Strong commitment to customer service
Intake Specialist • Carson, California, United States