Video Conferencing and Video Streaming Support Engineer (Raleigh)

Position Title : Systems Engineer III Video Conferencing & Video Streaming Support Engineer

Location : Raleigh, NC

Clearance Requirements : Ability to obtain and maintain a Public Trust clearance

Position Status : Contract

Pay Rate : Competitive and commensurate with experience

Position Description :

We are seeking a Systems Engineer III specializing in Video Conferencing and Video Streaming solutions to support a high-visibility federal technology program. The ideal candidate is a technical subject matter expert with strong project management, system design, and troubleshooting skills across enterprise-level unified communications environments.

This role will focus on designing, configuring, and supporting high-definition video conferencing systems , streaming solutions , and related network infrastructure . You will collaborate with cross-functional teams, vendors, and end users to ensure seamless video and audio experiences across a distributed enterprise network.

Key Responsibilities :

• Design and implement complex video conferencing and streaming solutions aligned with customer requirements.
• Configure and maintain Cisco VCS Control and Expressway , CUCM , CMS , and Zoom Rooms .
• Provide advanced troubleshooting for video and audio streaming issues, network routing (VLANs, multicast, IGMP), and connectivity.
• Support Telepresence Management Suite (TMS) administration and VCS / Zoom API Connector integration.
• Manage configuration, installation, and system updates for video infrastructure and endpoints.
• Collaborate with vendors and field personnel for escalations and maintenance activities.
• Assist with Change Requests, MACD (Moves, Adds, Changes, Deletes) , and system upgrades.
• Support network engineering components related to Cisco ISE, Prime Infrastructure , and Layer 2 / 3 connectivity.
• Maintain accurate inventory and documentation of all video conferencing equipment and configurations.
• Evaluate and integrate emerging technologies to enhance performance and reliability.

Required Skills & Education :

Preferred Qualifications (Nice to Have) :

About Seneca Resources

At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

When you work with Seneca, youre choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.

Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.