Technical Support AnalystCBH Homes • Meridian, ID, US
Technical Support Analyst
CBH Homes • Meridian, ID, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
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[job_card.job_description]0–3 years of experience as a Systems Administrator, IT Generalist, or similar role. Understanding of networking (LAN / WAN, VPN, firewalls, DNS, DHCP). Knowledge of Windows and / or other OS environments.. Familiarity with cloud platforms (Azure, AWS, or GCP). Excellent troubleshooting and problem-solving abilities across IT domains. Organized, adaptable, and ready to thrive in a fast-paced, ever-changing environment. Outstanding communication skills with a customer-service mindset and a sense of humor. Scripting or automation (PowerShell, Bash, Python). Experience with MDM tools (Intune, JAMF, etc.). Exposure to DevOps tools, CI / CD, or containerization (Docker, Kubernetes). Relevant certifications : CompTIA Network+ / Security+, MCSA, AWS / Azure Associate, etc. 100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision Competitive Wages Quarterly bonus program Retirement Plans + employer match Paid Time Off Annual Growth Reviews
Technical Support Analyst
Fast. Friendly. Fun. Here to Serve.
Overview
We’re not your typical IT team — we’re fast, friendly, and fun, with a “here to serve” mentality. Our mission is simple : keep technology running smoothly so our teams can do their best work every day. As a Technical Support Analyst , you’ll be the go-to problem solver who keeps systems secure, networks reliable, and users smiling. You’ll jump between projects, troubleshoot tech challenges, and continuously improve how we support and deliver IT services — all while creating a positive, people-first experience.
Responsibilities
- Be the first point of contact for end-user support — troubleshoot hardware, software, and connectivity issues with a friendly, solution-oriented approach.
- Administer and maintain servers, networks, and cloud platforms (Windows, MacOS, Google Workspace, etc.).
- Manage Active Directory, group policies, email systems, and identity access solutions.
- Ensure data integrity and uptime through backups, patching, and disaster recovery best practices.
- Support IT security initiatives — from endpoint protection to access controls and vulnerability management.
- Handle hardware / software procurement, installation, and lifecycle management.
- Keep clear and helpful documentation for systems, processes, and procedures.
- Partner cross-functionally with teams to deliver seamless, dependable, and friendly IT service experiences.
Requirements
Qualifications
Preferred Skills (Nice to Have)
Benefits
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