Training Specialist & LMS Administrator

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do. For more information visit follow Carrier on social media at @Carrier.

About the role :

The Residential Education team is looking for a candidate to fill an open position which will be responsible for daily administrative tasks related to the Learning Management System (LMS) as well as assist in the development of our customer experience within the LMS. This position will be responsible for fully understanding the administrative functionality of our LMS the end-user experience and opportunities for enhancements.

Key Responsibilities

• Fully understand and perform the administrative functions of customer facing LMS such as scheduling of classes registration of students tracking of attendance invoicing of classes new account management standard process documentation and communicating with both customers and vendors.
• Effectively communicate with the LMS end-user regarding their specific user experience and needs.
• Identify and outline valuable opportunities for user experience enhancements.
• Collaboration with vendor partners during testing and integration of LMS enhancements
• Address and troubleshoot LMS related customer service concerns in a timely manner

Required Qualifications

Preferred Qualifications

#LI-Hybrid

RSRCAR

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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Required Experience :

IC

Key Skills

Information Management,Accounts Handling,Information Technology Sales,HVAC Design,Arabic Cuisine

Employment Type : Full-Time

Experience : years

Vacancy : 1