Talent.com
Customer Service Representative
Customer Service RepresentativeTouch Support • Port Saint Lucie, FL, US
Customer Service Representative

Customer Service Representative

Touch Support • Port Saint Lucie, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Service Representative

Required work experience : not required

Full-time, remote work

Who are we?

Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Currently, we have over 500 employees worldwide and are rapidly expanding our Customer Service team to work with our clients.

Our position is a completely work-from-home position, and we have long experience and success with training and onboarding new team members online. For that reason, we are accepting applications from anywhere in North Macedonia!

Requirements :

  • Excellent communication skills in the English language, as our clients are primarily US-based
  • Passion for working with people and helping them to get their stuff work
  • Strong interest in developing a career in the IT field
  • Readiness to learn at a fast pace
  • Solution-oriented mindset and passion for resolving problems
  • Readiness to lend a helping hand and pass on the knowledge as you grow with the company
  • Ability to work in shifts (morning, afternoon, night shift). However, our schedules are quarterly-based - you wouldn't be switching through different shifts each day but would keep a more stable schedule

Responsibilities and goals you'll own :

  • Respond to and resolve customer questions through chat, email, and telephone calls quickly and effectively.
  • Assist in onboarding, educating, and supporting our customers through their journey.
  • Help and guide our customers with technical and billing-related questions.
  • Act as a customer advocate by passing along unique questions and challenges that you see our customers are experiencing.
  • Increase customer satisfaction and build loyalty by providing an outstanding, personal customer experience.

    • What do we offer?

  • Work from home
  • Learning from scratch
  • The promotional path is clearly defined, and you will know what's required to achieve the next step in your career. If you are more interested in the IT Support position and would like to develop your career in the IT field, we are offering that as well!
  • You will be able to further your development with valuable certifications paid for by the company.
  • A young and friendly international team! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team.

    • Please submit your application in English. Applications submitted in any other language will not be considered.

    [job_alerts.create_a_job]

    Customer Service Representative • Port Saint Lucie, FL, US

    [internal_linking.related_jobs]
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Port Saint Lucie, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Support Representative to manage client and vendor account inquiries and resolve service issues. Key Responsibilities Respond to incoming service-related issues...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Ocean Breeze, Florida
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Fort Pierce, Florida
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Representative

    Field Representative

    RDSolutions formerly RetailData • Stuart, FL, US
    [job_card.part_time]
    The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Service Representative

    Customer Service Representative

    Third Party CS • Port Saint Lucie, FL, US
    [job_card.full_time]
    Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Pyramid Consulting • Port Saint Lucie, FL, US
    [job_card.temporary]
    Bilingual Customer Service Representative.Immediate need for a talented Bilingual Customer Service Representative.This is a 06+ Months Contract opportunity with long-term potential and is located i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Service Representative

    Client Service Representative

    Business Wire • Port Saint Lucie, FL, US
    [job_card.full_time]
    Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Customer Care Representative I (Entry-Level)

    Technical Customer Care Representative I (Entry-Level)

    MCI • Port Saint Lucie, FL, US
    [job_card.full_time]
    This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provid...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Care Representative

    Customer Care Representative

    Morphius Corp • Port Saint Lucie, FL, US
    [job_card.full_time]
    We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Port St. Lucie, Florida
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Support Representative

    Remote Customer Support Representative

    VirtualVocations • Port Saint Lucie, Florida, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Veterinary Customer Support Representative

    Veterinary Customer Support Representative

    VirtualVocations • Port Saint Lucie, Florida, United States
    [job_card.full_time]
    A company is looking for an Associate Customer Support Rep (Vet).Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting questions and general use...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Call CenterCustomer Service Representative

    Remote Call CenterCustomer Service Representative

    MCI • Port Saint Lucie, FL, US
    [filters.remote]
    [job_card.full_time]
    Remote Call Center Customer Service Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our cli...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Circle K • Fort Pierce, FL, US
    [job_card.full_time]
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ASL Customer Support Representative

    ASL Customer Support Representative

    VirtualVocations • Port Saint Lucie, Florida, United States
    [job_card.full_time]
    A company is looking for an ASL Customer Support Representative (Remote).Key Responsibilities Provide exceptional customer service in ASL by addressing account-related and technical support inqui...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • Fort Pierce, Florida, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Dal-Tile Corporation • Port Saint Lucie, FL, United States
    [job_card.full_time]
    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated profes...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Port St. Lucie, Florida
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]