Client Service Associate

Job Description

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. This role is ideal for someone who excels at building professional relationships, resolving client inquiries, and maintaining a high standard of service. As a Client Service Associate, you will be the frontline representative of Property Soar, ensuring each client feels valued and supported throughout their journey with us.

Responsibilities

• Serve as the primary point of contact for client inquiries and concerns.

• Deliver timely, accurate, and professional responses via phone, email, and in person.

• Coordinate appointments, follow-ups, and documentation related to property services.

• Collaborate with internal departments to ensure client satisfaction.

• Maintain detailed records of client interactions using company CRM systems.

• Provide administrative support for property transactions and client onboarding.

• Monitor client feedback and contribute to continuous service improvement.

Qualifications:
Qualifications

Qualifications

• Proven experience in a customer service, real estate, or administrative support role.

• Excellent communication and interpersonal skills.

• Strong organizational and time-management abilities.

• Proficiency in Microsoft Office and CRM platforms.

• High attention to detail and a problem-solving mindset.

• Ability to work independently and as part of a team.

• Associate's or Bachelor's degree preferred, but not required.

Additional Information

Benefits

• Competitive salary between $56,000 and $61,000 annually.

• Professional growth opportunities and internal advancement.

• Collaborative work environment with structured support.

• Skills development and training programs.

• Paid time off and health benefits package.