Member Service Representative

Benefits :

• Company parties
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule
• Free uniforms

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the "Judgment Free Zone."

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

Characteristics that will make you the perfect fit for our Member Services Representative / Back-Up Fitness Instructor :

Exhibit a positive and upbeat attitude.

Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.

Pride yourself on your work while being punctual, reliable, and dependable.

Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.

Act with integrity and show respect to everyone around you.

Exhibit strong communication skills and have an ability to listen and empathize.

Inspire and motivate others to achieve their goals.

Are a quick study with the ability to apply what you have learned during online and hands-on training.

Essential Duties & Responsibilities :

Backup Duties :

Minimum Skills :

Minimum Qualifications :

Physical Demands of the MSR / Backup Fitness Instructor :

Compensation : $9.50 per hour

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.