Library Services Digital Content Specialist

Library Services Digital Content Specialist Posting Number req24834 Department UA Library Administration ADM Department Website Link Location Main Campus Address Tucson, AZ USA Position Highlights

The University of Arizona's Libraries invites you to apply to the role of Library Services Digital Content Specialist. The Library Services Digital Content Specialist develops and sustains a user-centered and empathy-driven content strategy for the University of Arizona Libraries. They guide the creation, delivery, and governance of content that provides access to the Libraries’ services, spaces, and collections. They also engage students, faculty, and staff at the University of Arizona and partner with them to create, assess, and strategize content on multiple library service platforms. Additionally, they will conduct user research with students, instructors, and researchers to evaluate the Libraries’ user experience and inform improvements of library services.

Applicants must be currently authorized to work in the United States

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A / ASU / NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .

Duties & Responsibilities

CHARACTERISTIC DUTIES

Library Services Engagement :

Engage with patrons and stakeholders

in their use of library services and resources.

Collaborate with librarians and

specialists to design and enhance content and services delivery, and user

experience.

Design Content to facilitate library

access and discovery :

Coordinate, create, revise, and

publish web content that is user-friendly, inclusive, and accessible.

Design the information architecture

and microcopy for the Libraries’ websites and service platforms.

Analyze and audit content on the

Libraries’ websites and service platforms to evaluate content improvements.

Monitor and analyze web analytics and

usage data to inform content strategy and to identify gaps in library services.

Train librarians, specialists, and

other content managers on workflows, analytics, and writing for the user

experience.

Partner with website developers to

implement content changes based on user feedback and support the content

organization and its delivery to the user.

Develop and sustain a content strategy

for library services :

Develop and sustain content for

accuracy and alignment to the Libraries’ mission and goals across the

Libraries’ websites and service platforms.

Assess and contribute to improving

content workflows, decision making, success measures, and other processes.

Assist in creating and maintaining content guidelines to ensure

the quality, consistency, and efficiency of the Libraries’ web content

operations.

Lead the Web Strategy Group (WSG) as a

core member to support website operations.

Management, mentorship, and campus

engagement :

Supervise student workers and mentor UX

team members.

Sustain UX operations by managing

internal projects, facilitating working meetings, and documenting UX methods

and best practices.

Participate in strategic projects for

the university that require content strategy expertise, including the UX@UA

campus learning community.

Curate UX and content strategy

resources through the Libraries’ outreaching channels such as The UX Cookbook

and uxEd.

Gather input from users and

stakeholders to assess library services and policies :

Recruit and engage UA students,

faculty, staff, and community members to participate in the Libraries’ user

research, including user interviews, usability testing, card sorting, and

contextual inquiries.

Gather and implement stakeholder

feedback through interviews and consultation.

Present recommendations to

stakeholders based on research findings.

• Other duties as assigned.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

Bachelor’s

degree or equivalent advanced learning attained through professional level

experience.

3 years relevant work experience, or equivalent

combination of education and work experience.

Preferred Qualifications

FLSA Exempt Full Time / Part Time Full Time Number of Hours Worked per Week 40 Job FTE Work Calendar Fiscal Job Category Libraries Benefits Eligible Yes - Full Benefits Rate of Pay $65,687 - $85,393 Compensation Type salary at full-time equivalency (FTE) Grade 9 Compensation Guidance The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education / training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our and our . Career Stream and Level PC2 Job Family Library Services Job Function Libraries Type of criminal background check required : Name-based criminal background check (non-security sensitive) Number of Vacancies 1 Target Hire Date 3 / 30 / 2026 Expected End Date Contact Information for Candidates Armando Cruz

Open Date 1 / 6 / 2026 Open Until Filled Yes Documents Needed