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Seasonal Retail Sales Associate/Host
Seasonal Retail Sales Associate/HostJourneyman Distillery • Three Oaks, MI, US
Seasonal Retail Sales Associate / Host

Seasonal Retail Sales Associate / Host

Journeyman Distillery • Three Oaks, MI, US
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  • [job_card.full_time]
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Job Description

Job Description

Journeyman Retail Sales Associates / Hosts average $14.50 - $15.50 per hour (average of wages and tips)

  • Journeymans summer season runs from Memorial Day weekend to Labor Day weekend. The bulk of training will begin on / around May 1 and hours may be limited until that time.

Are you someone who thrives on variety and enjoys engaging with people in a dynamic setting? Journeyman Distillery is looking for someone who can juggle the welcoming responsibilities of a Host while also supporting our retail operations. This unique position blends hospitality with product knowledge, ensuring that our guests have a seamless experience from dining to shopping. If youre passionate about customer service, this role is a perfect fit for you!

All team members must uphold and embody Journeymans Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.

CORE VALUES

GRIT MAKES GREAT

  • We believe that no challenge is too big and we take pride in hard work.
  • Grit is our foundation - perseverance through adversity, strength in difficulty, and a relentless drive to succeed.
  • Challenges are opportunities in disguise and we welcome them with determination and resolve.
  • Nothing great happens by taking the easy route.

    • ALWAYS A JOURNEYMAN, NEVER A MASTER

  • 'Good enough' isn't in our vocabulary.
  • We are committed to constant improvement and the pursuit of excellence in distilling, brewing, and hospitality.
  • Mastery is a moving target - and we embrace the grind, knowing the journey itself is what pushes us forward.

    • 1st CUSTOMER

  • Exceptional service defines us - through every touchpoint, every day (362 a year), until the last second and beyond (59 : 59+).
  • This mindset extends to how we treat vendors, partners, and each other.
  • 1st Customer is our culture - and our legacy
  • As storytellers and champions of Journeyman, we embody the values we stand for, through every interaction.

    • A LITTLE ABOUT OUR CULTURE :

  • Journeyman is an in-person work environment. We believe in face-to-face interaction, collaboration, and problem-solving.
  • Journeyman is a non-smoking workplace. We believe in productivity and in your good health.
  • Journeyman's purpose is to serve our guests. We are open 362 days per year, including the 3 major summer holidays.
  • Journeyman believes in a strong work ethic! We work hard, push forward, and are focused on growing something special!

    • At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

    Heres a peek at what you will receive as a Journeyman employee :

  • Outstanding Growth Opportunity!
  • Paid Time Off begins accruing on Day 1
  • 401(k) with Employer Match available
  • Medical Insurance 30+ hours / week
  • Dental, Vision, Life, Supplemental Insurance options 20+ hours / week
  • Free Quarterly Bottle of Spirit (21+)
  • Loyalty Incentives (ask about our 5-Year Bottle Reward!)
  • Employee Discount
  • Monthly Founders' Tour with Bill and Johanna Welter
  • Annual Employee Putting Competition
  • Annual Employee Holiday Party

    • PRINCIPAL DUTIES :

  • Greet guests in a friendly fashion and welcoming manner in order to determine their needs.
  • Share knowledge and information of Journeyman Distillery products and company history including the Featherbone Factory building, and E.K. Warren.
  • Understand and communicate to guests our available food and beverage products, as well as Journeyman / Staymaker accommodations and services.
  • Nurture an excellent guest experience.
  • Seat guests or putting them on a wait as necessary.
  • Ensure availability of menus, preparing them with special cards as necessary.
  • Communicate information relevant to reservations, large parties, events, etc. to all staff members.
  • Operate point-of-sale system, seating system, and tour reservation software.
  • Accurately handle cash and credit card transactions.
  • Take to-go orders, answer guest queries, and take messages over the phone.
  • Stock product areas and replenish displays of items to be sold.
  • Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate location.
  • Keep entrances to building and workspace clean and welcoming throughout shift.

    • Requirements

    PHYSICAL, MENTAL AND VISUAL SKILLS :

  • Must be at least 18 years of age or older.
  • Must speak English fluently, and be able to write in basic English.
  • Good organizational skills and verbal communication skills.
  • Ability to use logical or rational thinking to solve problems.
  • Ability to perform job functions with attention to detail, speed and accuracy.
  • Ability to visually inspect food and beverage orders, read order forms and ensure that orders comply with the customers request.
  • Ability to stand for 6-8 hours
  • Ability to perform moderate physical work; may be required to lift up to 50 pounds occasionally, up to 30 pounds frequently and up to 25 pounds of food trays carrying over their head constantly and performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five hours without sitting.
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    Seasonal Retail • Three Oaks, MI, US

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