TrackWise Solution Architect

TrackWise Digital Solution Architect

The TrackWise Digital Solution Architect is a technical leadership role responsible for designing, implementing, and optimizing TrackWise Digital solutions within the Life-Sciences industry.

Key Responsibilities

• Lead the configuration and deployment of TrackWise Digital applications, including permission sets, platform custom settings, remote site settings, and e-signature setup.
• Configure object search capabilities and manage record detail components, ensuring efficient data retrieval and system usability.
• Set up and maintain audit trails, multiple record linkages, and record access rules for secure and compliant operations.
• Design, implement, and optimize platform workflows, including multiple and parallel workflow models to accommodate complex business processes.
• Oversee workflow creation, testing, and deployment, ensuring seamless user experiences and regulatory adherence.
• Configure and maintain general Salesforce settings integral to the TrackWise Digital platform.
• Utilize TrackWise Digital utilities such as configuration deployment and report template builder to streamline system updates and reporting capabilities.
• Oversee user setup, permission group assignment, and access controls to ensure proper segregation of duties and compliance with internal policies.
• Design and manage data collection processes and EMDR (Electronic Medical Device Reporting) setup, including configuration for electronic submissions to regulatory agencies.
• Lead technical integration of TrackWise Digital with external systems, ensuring secure and reliable data exchange.
• Lead and support validation activities, including the development and execution of IQ (Installation Qualification), OQ (Operational Qualification), and PQ (Performance Qualification) scripts.
• Gather and analyze business requirements, translating them into technical solutions that align with compliance and operational needs.
• Provide technical leadership and guidance to project teams, ensuring best practices in solution design and implementation.
• Develop and maintain comprehensive technical documentation, including configuration records, validation protocols, and user manuals.
• Communicate effectively with stakeholders at all levels, translating technical concepts into clear, actionable information.

Qualifications

Seniority level

Employment type

Job function

Industries

Benefits

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