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Front Desk Real Estate Database Specialist
Front Desk Real Estate Database SpecialistBoston Pads LLC • Boston, MA, US
Front Desk Real Estate Database Specialist

Front Desk Real Estate Database Specialist

Boston Pads LLC • Boston, MA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
We are a cutting-edge real estate platform revolutionizing the way agents and landlords connect. Our fast-paced, tech-forward environment is built for growth, innovation, and excellence in client service. We’re seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success.


Position Overview


The Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. This individual will play a critical role in both administrative support and technical onboarding, ensuring our agents and systems are set up for success.


Key Responsibilities


  • Manage and support day-to-day front desk and landlord call center operations
  • Answer incoming calls and provide exceptional client service
  • Update and maintain accurate property owner and listing data
  • Coordinate and conduct training for new agents on internal database systems and protocols
  • Perform follow-up and warm calling with existing landlords to foster relationships and generate leads
  • Collaborate with office managers to improve and optimize listing processes and accuracy
  • Research and implement innovative technologies to boost landlord engagement
  • Support upper management with special projects and initiatives as needed
Qualifications


  • Minimum 1 year of experience in a real estate, administrative, or database-related role
  • Active MA Real Estate Salesperson or Broker License (Required)
  • Strong attention to detail and organizational skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Exceptional phone and interpersonal communication skills
  • Proficiency with real estate databases and CRM systems preferred
  • Sales or customer service background is a plus
  • Tech-savvy with a passion for learning new platforms and tools

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Front Desk Real Estate Database Specialist • Boston, MA, US

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