Quality Control Supervisor

Job Overview

We are seeking a dedicated and detail-oriented Warehouse Quality Control Supervisor to join our team.

A Quality Supervisor in a warehouse is responsible for overseeing product quality, compliance with standards, and ensuring warehouse processes meet customer and regulatory requirements. The role bridges operations, inventory, and quality assurance . Heres a breakdown :

Key Responsibilities

• Quality Control & Assurance
• Inspect inbound and outbound shipments for accuracy, damage, and compliance with company / customer standards.
• Enforce proper handling, labeling, and packaging practices.
• Lead audits (internal and external).
• Team Supervision
• Train and oversee QC (quality control) staff or warehouse associates performing inspections.
• Assign daily tasks, monitor performance, and provide coaching.
• Ensure safety and compliance protocols are followed.
• Process & Compliance
• Maintain SOPs (Standard Operating Procedures) for warehouse quality practices.
• Ensure compliance with ISO, FDA, GMP, or customer-specific standards
• Investigate non-conformances, document issues, and recommend corrective actions.
• Reporting & Metrics
• Track KPIs such as defect rates, audit scores, and returns.
• Prepare reports for warehouse / operations management.
• Recommend process improvements to reduce errors and increase efficiency.

Skills & Qualifications

Typical Requirements

Qualifications :

High school diploma or GED

Warehouse Supervisor Exprience

Quality control

Preferred :

Operations management