Manager, Distribution Solutions

Company DescriptionJob Description

Ingram Content Group (ICG ) is seeking a Manager, Distribution Solutions to join our team in L aVergne, TN just outside the Nashville area. This role provides ongoing support of all Ingram Publisher Services (IPS), Distribution Solutions clients, as well as project management for client integrations and cross-functional project management, as and when needed. Manages the day-to-day relationships to ensure the timely and efficient delivery of warehouse and fulfillment services. Integrates and terminates IPS, Distribution Solutions client publishers into and out of the Ingram systems, as needed. Instructs clients on industry best practices, in consultation with clients and counsels them on the tools available through ICG. Supports the implementation management processes by facilitating communication and coordination efforts on the completion of deliverables. Recommends process and system enhancements, as and when needed. Works as a team member with the Director, Distribution Solutions, the Distribution Solutions Business Operations team and the IPS Business Operation Team. Manages Client Services Lead and Senior Client Services Coordinator positions, helping to develop them to allow for delegation of front-line client care and management.

Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications :

• Bachelor's degree or year-for-year directly related experience in account management
• 5 years leading implementation projects, process improvement, change management, or transition projects

Key Responsibilities :

Hiring Salary Range : $83,230k -$105,532k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to : the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

QualificationsAdditional Information

Perks / Benefits :

15 vacation days & 12 sick days accrued annually and 3 personal days

Company match program for United Way donations

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.