Engineering Service Representative

Job Description

Job Description

At Areté, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation’s most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth.

Discover your future with us.

Areté is looking for an Engineering Service Representative (ESR) to provide field service support to the Tactical Airborne Sensor program performing duties as part of a small, but highly skilled and capable Field Team that interfaces with sensor users to provide technical field support for complex electro-optical sensors, computing and processing systems, and associated platform integration. The Tactical Airborne Sensor Field Operations Sustainment program is in the initial stand-up phase and will be composed of a multidisciplinary team of field support technicians working collaboratively with internal and external customers and programs to provide and support cutting-edge airborne optical systems capabilities to our nation’s warfighters around the globe. The team will be positioned at the vanguard alongside the customer, providing direct support to ensure the warfighter has the most capable systems to meet our nation’s biggest threats. This position offers a unique opportunity for a driven, action-oriented professional to help lay the foundation and shape future field support. Field activities will include software / firmware updating, field troubleshooting, hardware design update implementation, documentation, configuration management, and communication with various stakeholders. This position is based at Naval Air Station Whidbey Island, WA. Travel both within and outside the continental United States will be required. Periodic deployment travel is required with on-cycles lasting up to 90 days.

Primary responsibilities :

• Participate directly in the maintenance and sustainment of fielded systems.
• Interface daily with system operators for maintenance and troubleshooting of fielded systems.
• Utilize knowledge gained from field experience to provide onsite technical support and assistance directly to customers when required.
• Effectively communicate technical information both written and verbally.
• Perform administrative tasks necessary in day-to-day performance of the system maintenance effort, to include :

Planning, coordination, monitoring and performance of tasks.

We have an impressive range of benefits, programs, and perks that we offer :

Health & Wellness :

Financial :

Work-Life Balance :

What We Value :

Experiences and Background We Look For (required skills) :

Nice to have (preferred skills) :

The salary range for this role is $90,000 to $110,000; however, Arete considers several factors when extending an offer of employment, including but not limited to : the position and associated responsibilities, a candidate’s work experience, education / training, and key skills.

Other Considerations

Areté is committed to the principles of equal employment opportunity and nondiscrimination, and we believe every person has the right to be treated with fairness, dignity, and equal consideration.

Areté is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

U.S. citizenship is required to meet position eligibility.

Successful passage of a criminal background screen is required to meet position eligibility.

Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Areté will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Areté Human Resources at 818-885-2200 for assistance.