Collection Specialist (Remote) - Air / Helicopter Focused

Job Description

Job Description

Title : Collection Specialist – Air / Helicopter Focused

Location : USA / Remote

Reports to : EMS Global Revenue Cycle Manager

FLSA Classification : Full-Time, Non-Exempt

Salary Range : $18–$24 / hour

Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.

Position Overview

The Collection Specialist – Air / Helicopter Focused plays a critical role in ensuring timely and accurate resolution of accounts receivable related to emergency medical transport claims. This position requires specialized expertise in air and helicopter medical billing, payer guidelines, and compliance regulations. The role is responsible for reducing A / R days, improving cash flow, and handling high-dollar, complex claims that are often subject to denials, underpayments, and payer disputes.

Key Responsibilities

• Conduct phone outreach to insurance companies to verify claim status, reprocess claims, and initiate appeals as needed.
• Work assigned daily task lists and aging reports to resolve outstanding claims.
• Identify denial trends and escalate persistent payer issues appropriately.
• Review Explanation of Benefits (EOBs) and Remittance Advices to ensure claims are processed accurately.
• Navigate payer websites to confirm eligibility, claim status, and submission details.
• Access billing systems to research rejections and coordinate with appropriate teams for resolution.
• Maintain detailed documentation and notes in accordance with HIPAA guidelines.
• Provide claim updates to insurance companies, attorneys, and authorized contacts as needed.
• Participate in department meetings and contribute to team goals and revenue collection targets.

Air / Helicopter Transport Focused Duties :

Qualifications

Additional Information

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.