Donor Acknowledgment and Research Coordinator

Donor Acknowledgment And Research Coordinator

Founded in 1881, the Boston Symphony Orchestra (BSO) is one of the premier orchestras in the world. The BSO is committed to bringing world class music and performances to the local and international communities. The key to our success has been our employees from the musicians onstage to those behind the scenes.

The Donor Acknowledgment and Research Coordinator plays a dual role within the Boston Symphony Orchestra's Development Office, with responsibilities evenly divided between donor acknowledgment and prospect research.

Donor Acknowledgment (50%) : As a member of the Development Operations team, the Coordinator ensures the accurate and timely processing of tax receipts and donor acknowledgment correspondence, helping to properly recognize and thank donors for their contributions.

Prospect Research (50%) : In collaboration with the Senior Director of Prospect Strategy and Development, the Coordinator conducts research and evaluates donor giving capacities to strengthen fundraising efforts. This portion of the role involves a dotted-line reporting relationship to the Senior Director.

This position provides a unique opportunity to gain broad exposure to both donor stewardship and fundraising research within a major performing arts organization. The role officially reports to the Associate Director of Development Information Systems, with a dotted-line reporting relationship to the Senior Director of Prospect Strategy and Development.

Job Responsibilities :

• Following an established timetable and protocol, manages weekly gift acknowledgment system, including generating, editing, and tracking IRS required tax receipts and acknowledgment letters for various brands, purposes, and signers.
• On occasion, and in collaboration with other members of the organization, writes highly personalized correspondences to high-level donors to recognize and communicate the impact of their contributions to the BSO. Requires cross-department collaboration to ensure these letters are signed, scanned, and mailed.
• Develops a thorough knowledge of constituent records, data reports, list building, and acknowledgment rules in Tessitura, the relational database software system utilized by the BSO.
• Collaborates with the Development Communications team to regularly update and refresh standard acknowledgment text as well as facilitate weekly acknowledgment emails.
• Assists with other daily data and gift processing and reconciling activities as directed and provides support for other projects as assigned by the Assistant Director of Development Information Systems and / or senior management in the department.

Prospect Research :

Required Education and Experience :

The BSO is an equal opportunity employer deeply committed to equity, diversity, and inclusion (EDI). As such, the BSO does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other basis protected by applicable federal, state or local law, as well as our own institutional EDI values.