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Customer Service Representative
Customer Service RepresentativeGreatFlorida Insurance Of Winter Park • Winter Park, FL, US
Customer Service Representative

Customer Service Representative

GreatFlorida Insurance Of Winter Park • Winter Park, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development

Benefits / Perks

  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

    • Job Description

    We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

    Responsibilities

  • Answer customer questions via phone, email, and in-person
  • Assist clients with new quotes, updating policies, payments, and other services
  • Schedule appointments and maintain calendar
  • Maintain detailed records of client interactions
  • Review audits and / or policies
  • Collaborate with colleagues to provide comprehensive customer service

    • Qualifications

  • Knowledge of insurance products
  • High school diploma / GED required, Bachelors degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Familiarity with Microsoft Office and other software applications
    • [job_alerts.create_a_job]

    Customer Service Representative • Winter Park, FL, US

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