Massachusetts Licensed Patient Service Representative

A company is looking for a Patient Service Representative I, remote position for MA residents only.

Key Responsibilities :

Screen incoming patient inquiries and direct them appropriately

Resolve patient issues and ensure satisfaction while advocating for patients

Facilitate the updating of patient records and assist with administrative requests

Required Qualifications :

Computer experience with word processing and spreadsheet programs

Electronic medical record (EMR) experience or aptitude for mastering EMR

Demonstrated technology-literate skill sets

Must live within a commutable distance

1+ years of experience in a clinical or customer service setting preferred