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Clinical Training & Onboarding Lead
Clinical Training & Onboarding Leadhopebridge • Indianapolis, IN, US
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Clinical Training & Onboarding Lead

Clinical Training & Onboarding Lead

hopebridge • Indianapolis, IN, US
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  • [job_card.full_time]
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Job Description

Job Description

The Clinical Training & Onboarding Lead serves a dual purpose—providing direct clinical services while leading the development and implementation of onboarding, training, and continuing education for clinical team members. This position ensures that new providers are effectively integrated into the department and that all clinicians maintain competence through structured materials, updated workflows, and consistent communication.

The Lead also maintains a billable caseload focused on autism diagnostic assessments, with opportunities to expand into other clinical service areas as departmental needs evolve. This position is ideal for a licensed psychologist who values both hands-on clinical work and the professional growth of others through mentorship, education, and systems improvement.

Role Composition :

  • 60% Billable Clinical Work
  • 20% Training & Onboarding Leadership
  • 10% Clinical Administrative Support  Responsibilities Key Responsibilities

1. Clinical Service Delivery (60%)

  • Conduct autism diagnostic evaluations using protocol set by organization (e.g., appropriate autism-specific, cognitive, adaptive, and broad symptom screener measures).
  • Provide other clinical services as assigned and aligned with departmental priorities.
  • Maintain documentation that meets organizational and payer standards.
  • Achieve established productivity goals while maintaining excellence in clinical quality and professionalism.

    • 2. Training & Onboarding Leadership (20%)

  • Partner with the Director and HR to implement a structured, supportive onboarding process for new team members.
  • Coordinate logistics such as orientation schedules, mentorship pairings, and technology setup (devices, testing platforms, accounts).
  • Manage test kit and protocol ordering and ensure materials are available for new clinicians.
  • Maintain and update onboarding checklists, reference materials, and departmental user manuals.
  • Support completion of required training metrics and track organizational compliance.
  • Facilitate communication and engagement by preparing weekly meeting summaries.
  • Contribute to departmental leadership meetings and process improvement initiatives.

    • 3. Clinical Administrative Support (10%)

  • Participate in weekly team meetings and departmental huddles.
  • Perform administrative tasks directly supporting clinical care (e.g., family communication, meeting setup, electronic assessment management).
  • Assist in optimizing workflows, documentation templates, and clinical systems.

    • 4. Ongoing Education & Professional Development

  • Identify staff training needs using performance data, audits, and feedback.
  • Collaborate with leadership to plan and deliver continuing education opportunities.
  • Partner with the Clinical Quality & Documentation Lead to ensure training materials align with compliance and documentation standards.
  • Serve as a clinical resource for questions related to onboarding, assessment workflows, and procedural updates.

    • 5. Documentation & Knowledge Management

  • Maintain the Psychology Services SharePoint site and ensure materials remain current.
  • Document and communicate updates to policies, workflows, and clinical references.
  • Contribute to development of accessible resources that enhance provider independence and consistency.

    • Required Skills Required Qualifications

  • Doctoral degree (PhD or PsyD) in Psychology from an accredited program.
  • Active, unrestricted psychologist license (or license-eligible within required timeframe), PsyPact license, or willingness to obtain, required.
  • Experience conducting autism diagnostic assessments using standardized tools (e.g., ADOS-2, cognitive testing).
  • Demonstrated skill in report writing, diagnostic formulation, and data interpretation.
  • Prior experience in training, supervision, or clinical education preferred.
  • Familiarity with QGlobal, WPS, or similar testing platforms (or willingness to learn).
  • Ability to balance direct clinical care with training and administrative responsibilities.

    • Key Competencies

  • Clinical Expertise : High competence in psychological assessment, particularly autism diagnostics.
  • Instructional Design & Training : Ability to develop structured training and guide staff through complex procedures.
  • Organization & Time Management : Skilled at balancing clinical and administrative priorities effectively.
  • Communication : Strong written and verbal communication with clinical clarity and empathy.
  • Adaptability : Comfortable evolving processes and educational strategies as the department grows.
  • Collaboration & Relationship-Building : Skilled in working cross-functionally with HR, IT, leadership, and clinical staff.
  • Quality Orientation : Dedicated to clinical excellence, documentation accuracy, and ethical practice.
  • Problem-Solving : Proactively identifies gaps in workflows, systems, and staff readiness.

    • For Internal Candidates :

    Must be in good standing within the department, including :

  • Meeting productivity expectations and documentation timeliness.
  • Minimal report errors or denials.
  • Positive family feedback.
  • Demonstrated collaboration and team engagement.
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