DIVISION VICE PRESIDENT - OPERATIONS SUPPORT

Job Summary

The Division Vice President Operations Support plays a critical leadership role in supporting operational excellence across the division. This position leads a team of trained Operators across Facilities Services (POM, Custodial, and Grounds) and is responsible for driving strategic initiatives related to pricing, sales support, operational training, customer retention, and compliance.

As a trusted advisor to the Division President, the Vice President ensures that all support systems, training protocols, and service standards align with company best practices, client expectations, and regulatory requirements. This leader acts as a key partner in sales and retention efforts, working cross-functionally with regional and field leadership to support growth and long-term client satisfaction.

Responsibilities

Strategic Operations Support :

• Serve as liaison with Division President and SME teams to lead the implementation of best practices, systems, and standardized processes across all service lines.
• Partner with SME teams to implement self-audit programs that ensure consistent operational excellence and accountability.
• Support startup of new business, pricing strategies, proposal development, and presentations alongside the Sales team.
• Serve as a subject matter expert in total facilities management and act as a strategic thought partner in key business decisions.
• Develop and deploy operational support resources across the division to address specific client and site needs, including interim management coverage.
• Collaborate with RVPs, RDOs, and Sales to align support with divisional goals and ensure consistent service delivery.

Sales and Retention Support :

Team Leadership & Development :

Vendor & Contract Management :

Compliance and Risk Management :

Qualifications

Education & Experience :

Skills & Competencies :

Other Requirements :

Enhance your quality of life through our comprehensive benefits :

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.

SSC & Compass Group : Achieving leadership in the facility service industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.