Talent.com
Tables Games Assistant Shift Manager
Tables Games Assistant Shift ManagerPENN Entertainment, Inc • Bossier City, LA, United States
[error_messages.no_longer_accepting]
Tables Games Assistant Shift Manager

Tables Games Assistant Shift Manager

PENN Entertainment, Inc • Bossier City, LA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the Company

Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.

About the Role

Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.

Responsibilities

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
  • Ensures customer service standards are followed by all team members and addresses issues as they arise.
  • Works closely with the Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.
  • Shares responsibility for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances.
  • Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.
  • Assists with verifications of table inventories and effectively manages table limits.
  • Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.
  • Maintains a continuous inspection of cards and dice, ensuring the security of assigned table games during assigned shift.
  • Shares responsibility for the overall integrity of daily operations on assigned shift.
  • Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
  • Maintains strict confidentiality in all departmental and company matters.

Qualifications

  • Associate degree in related field; or four years of experience in a comparable Table Games Operations supervisory position; or equivalent combination of education and experience.

    • Required Skills

  • Knowledge of Table Games Operations is preferred, but not required.
  • Must have excellent written and verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be proficient in Microsoft Office applications and have knowledge of Table Games operating systems.
  • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must have excellent customer service and interpersonal skills.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must be flexible to work all shifts, including nights, weekends, and holidays, as business needs.
    • [job_alerts.create_a_job]

    Table Games Manager • Bossier City, LA, United States

    [internal_linking.similar_jobs]
    Assistant Manager

    Assistant Manager

    GPM Investments LLC • Bossier City, LA, US
    [job_card.full_time]
    Drive Success as an Assistant Manager at Our High-Energy Convenience Store!.From customer service to operations, are you ready to be the steady hand that keeps our store energized and running stron...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Manager / Key Carrier

    Assistant Store Manager / Key Carrier

    Variety Stores LLC • Shreveport, LA, US
    [job_card.full_time]
    Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience. Ensure : leaders are visible on the sales floor at all tim...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Certified Nursing Assistant-Acute MedSurgical A-PRN

    Certified Nursing Assistant-Acute MedSurgical A-PRN

    CHRISTUS Health • Frierson, Louisiana, United States
    [job_card.full_time]
    Under the direct supervision of a Registered Nurse / licensed Nurse, this Job will assist with routine and repetitive patient care activities in a nursing unit. This Job also performs specific clerica...[show_more]
    [last_updated.last_updated_30] • [promoted]
    T Mobile Authorized Retailer Assistant Manager

    T Mobile Authorized Retailer Assistant Manager

    Luna Wireless, An Authorized T-Mobile Retailer (Central) • Bossier City, LA, US
    [job_card.full_time] +1
    Luna Wireless, an Authorized T-Mobile Retailer!.Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!. Seeking candidates with a hustle and ambition for unlimited potential.If...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Retail Manager - Bossier Parish CC Bookstore

    Assistant Retail Manager - Bossier Parish CC Bookstore

    Follett • Bossier City, LA, US
    [job_card.full_time]
    Join the Follett Team, where employees are valued, respected, and offered career paths throughout its .Follett serves over half of the students in the United States and works with 80,000 schoo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Table Games Assistant Manager (Horseshoe Bossier) Full-Time

    Table Games Assistant Manager (Horseshoe Bossier) Full-Time

    Caesars Entertainment • Bossier City, LA, US
    [job_card.full_time]
    Manages all aspects of table games and casino beverage operations for assigned shift and ensures optimum performance of all areas of responsibility. Achieves desired results in all areas of responsi...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Assistant Store Manager

    Assistant Store Manager

    Journeys • Bossier City, LA, US
    [job_card.full_time]
    Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Ric...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Automotive Assistant & Service Managers

    Automotive Assistant & Service Managers

    Mavis Tire Supply • Shreveport, LA, US
    [job_card.full_time]
    Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers.Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Advisor

    Service Advisor

    Family Car Group • Stonewall, LA, US
    [job_card.full_time]
    Service Advisor – Automotive.We need a Service Advisor who is an expert in the art and science of customer service.Must be able to greet guests, schedule appointments and act as a liaison bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dual Rate Assistant Shift Manager - Table Games

    Dual Rate Assistant Shift Manager - Table Games

    Bally's Corporation • Shreveport, LA, United States
    [job_card.full_time]
    Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse race...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Jasons Deli Franchisees • Shreveport, Louisiana, United States, 71106
    [job_card.full_time]
    This Jason's Deli Franchise does not use Online applications.This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jason's Deli Corporate.This mean...[show_more]
    [last_updated.last_updated_30]
    Drive with DoorDash - Sign Up in Minutes

    Drive with DoorDash - Sign Up in Minutes

    DoorDash • Plain Dealing, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Plain Dealing, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Operations Manager

    Assistant Operations Manager

    SP+ • Shreveport, LA, US
    [job_card.full_time]
    SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, mac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager Kid to Kid Bossier City

    Assistant Manager Kid to Kid Bossier City

    Kid to Kid • Bossier City, LA, US
    [job_card.full_time]
    Assistant Manager Position At Kid To Kid.Do you love fashion for moms, babies, and kids? Do you like talking with parents and being around children? Then working at Kid to Kid is JUST what you are ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Drive with DoorDash - Be Your Own Boss

    Drive with DoorDash - Be Your Own Boss

    DoorDash • Plain Dealing, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Table Games - Dealer

    Table Games - Dealer

    Bally's Corporation • Shreveport, LA, United States
    [job_card.full_time]
    Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse race...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager - Store

    Assistant Manager - Store

    Cavender's • Bossier City, LA, US
    [job_card.full_time]
    The Assistant Store Manager assists in the management of the retail facility.The Assistant Store Manager should know the necessary aspects of store operation and act as the Store Manager in their a...[show_more]
    [last_updated.last_updated_30] • [promoted]