Springhill Suites Fremont - Front Desk Agent

Springhill Suites Fremont - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS / RESPONSIBILITIES

• Guest Service Superstar : You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ : You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver : When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel : Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Gateway to San Jose Palo Alto and San Francisco our new all suite hotel blends design and functionality offering modern amenities you need to stay refreshed and focused at an affordable price. We are located near Tesla and Lam Research and Delta. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing. Take the stress out of travel with complimentary WiFi, relaxing pools and fitness center. Our Market is open 24 hr for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a healthy start to your day like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Guests can enjoy the sights and sounds of Lake Elizabeth and Mission Peak or simply get acquainted with Silicon Valley, home to many of the worlds largest high tech corporations such as Apple, Google and Facebook. Quite simply from business trips to leisurely journeys SpringHill Suites San Jose Fremont is a breath of fresh air. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions :

Compensation details : 18.5 Hourly Wage

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