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Member Services Representative
Member Services RepresentativeCrunch Fitness • Round Lake, IL, US
Member Services Representative

Member Services Representative

Crunch Fitness • Round Lake, IL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title

Reports to : Assistant General Manager, Member Services Supervisor

Requirements

  • Fluent in English
  • Proficient reading and writing skills
  • Computer skills

Special Skills

  • Strong customer service skills

    • Responsibilities

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services : tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties

    • Meetings

  • Monthly or weekly department meetings
  • Employee training meetings

    • Compensation : $0.16 - $0.35 per hour

    Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

    Looking to combine work, fitness, and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

    Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

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    Member Service Representative • Round Lake, IL, US

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