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Security Field Engineer
Security Field EngineerPremiere Communications & Consulting • Pineville, NC, United States
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Security Field Engineer

Security Field Engineer

Premiere Communications & Consulting • Pineville, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the Role

Are you passionate about making environments safer, smarter, and more connected? We're looking for a skilled and client-focused Security Field Engineer to join our growing team, supporting small and medium business enterprises (SMBEs) across the VA and MD region. In this role, you'll be the hands-on expert installing, programming, troubleshooting, and maintaining state-of-the-art security systems-from cloud-connected CCTV to access control platforms.

Whether you're solving on-site issues, programming integrated systems, or guiding clients through upgrades, your work will keep operations secure and relationships strong.

What You'll Do - Solve, Serve, and Secure

  • Diagnose and repair issues with CCTV systems, NVRs / DVRs, and access control hardware.
  • Resolve problems with electric strikes, mag locks, relays, readers, and door hardware.
  • Test and troubleshoot system configurations, wiring, and power supply integrity.
  • Minimize downtime by replacing faulty components and updating firmware efficiently.
  • Ensure full compliance with safety and operational protocols.
  • Configure access control and surveillance systems from Avigilon, Motorola, Paxton, and OpenPath.
  • Set user permissions, mobile credentials, and integrate cloud-based platforms.
  • Fine-tune video analytics, alerts, and access logic to meet site-specific requirements.
  • Integrate security systems with network infrastructure, wireless devices, and mobile interfaces.
  • Install and commission small to mid-sized security systems (IP cameras, NVRs, controllers, door hardware).
  • Connect and configure system components with accuracy and attention to client needs.
  • Conduct final testing, verification, and provide hands-on training for end users.
  • Collaborate with clients and internal teams to schedule and complete service visits or new installs.
  • Maintain accurate service documentation, drawings, and programming records.
  • Ensure full compliance with industry codes, safety standards (OSHA), and project specifications.
  • Act as the trusted point of contact for SMBE clients-delivering support with empathy, urgency, and professionalism.
  • Recommend system enhancements or upgrades based on evolving client needs.
  • Build relationships that last by delivering not just service-but peace of mind.

What You Bring

  • 5+ years of hands-on experience in security system installation, programming, and service.
  • Expertise in enterprise-grade access control, intrusion, CCTV, and intercom systems.
  • Active certifications or strong knowledge of Avigilon, Motorola, Paxton, or OpenPath preferred.
  • Strong background in electronics, troubleshooting, and low-voltage systems.
  • Knowledge of IT networking, Windows OS, Linux, Microsoft Office, and Bluebeam Studio.
  • Familiarity with diagnostic tools and ability to read complex construction and wiring documents.
  • Excellent communication, documentation, and client-facing skills.
  • Self-motivated, detail-oriented, and capable of managing multiple priorities independently.
  • High school / trade school graduate, military training, or Associate degree in a related technical field.
  • Must maintain Department of Criminal Justice registration and pass background, drug, and credit checks.

    • Why Join Us?

  • Make an Impact : Your work directly protects and empowers local businesses.
  • Flexibility & Ownership : Operate independently while still being supported by a collaborative team.
  • Growth : Expand your technical skills with advanced platforms and real-world challenges.
  • Strong Culture : Join a mission-driven company where people and purpose come first.
  • Perks : Competitive compensation, excellent benefits, and room to grow.

    • Work Environment

  • Mix of field work and light office reporting.
  • Regular travel to client sites in the VA and MD region.
  • Must be able to lift up to 40 lbs. and work with tools and system hardware.
  • Standard use of laptops, testing equipment, and hand tools in varied environments.

    • Ready to Get to Work?

    If you're a technical expert who thrives in the field and values long-term client relationships, this is your opportunity. Apply now and bring your talent to a team where your work truly matters.

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    Field Engineer • Pineville, NC, United States

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