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Sales Manager
Sales ManagerCamelback Roofing • Phoenix, Arizona, United States
Sales Manager

Sales Manager

Camelback Roofing • Phoenix, Arizona, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

We are looking for a driven and experienced Sales Manager to lead and expand our roofing sales team. This role is crucial in ensuring that our company continues to provide top-quality service to homeowners while driving consistent revenue growth. The Sales Manager will oversee the sales cycle from prospecting through project completion, with a strong focus on the unique demands of roofing projects and insurance claim processes.

Key Responsibilities

Leadership & Team Management

  • Lead, train, and mentor Sales Representatives to ensure they master all phases of the roofing sales cycle, including inspections, estimates, insurance claim handling, and client communication.
  • Conduct regular field training on door-knocking, roof damage identification, claim presentation, and homeowner education.
  • Set individual and team sales goals, track KPIs (contracts signed, claims approved, production closed), and hold the team accountable.
  • Organize weekly meetings to review active projects, pipeline progress, insurance documentation, and strategy improvements.

Roofing Sales & Insurance Expertise

  • Guide the team in identifying storm-related roof damage and documenting it properly (photos, notes, inspection forms).
  • Oversee the preparation and submission of insurance claims, supplements, and estimates to ensure accuracy and compliance.
  • Support reps in working with adjusters, supplement departments, and insurance companies to maximize claim approvals.
  • Assist in resolving denied claims by providing supplemental evidence, documentation, or escalation when needed.
  • Ensure all documentation (scope of loss, master notes, adjuster communication, supplements) is accurately uploaded into the CRM.
  • Operational Oversight

  • Monitor client files to ensure all contracts, estimates, supplements, and insurance approvals are processed on time.
  • Collaborate with production managers to ensure smooth transition from sales to installation, with complete documentation before scheduling.
  • Verify that every signed project includes a finalized master note, inspection photos, and insurance paperwork to avoid delays.
  • Ensure compliance with safety, legal, and company guidelines across all sales operations.
  • Customer & Market Growth

  • Build strong homeowner relationships by ensuring consistent updates throughout inspections, claims, and roof installation.
  • Develop neighborhood canvassing campaigns following storms or insurance activity.
  • Implement strategies for securing online reviews, testimonials, and referrals.
  • Analyze roofing market trends, insurance regulations, and competitor activity to refine company strategies.
  • Requirements

  • Proven experience as a Sales Manager, preferably in roofing, construction, or exterior restoration.
  • Deep knowledge of roofing systems (shingles, tile, metal, flat) and insurance claim processes (ACV vs. RCV, depreciation, supplements).
  • Strong leadership skills, with the ability to coach reps in field inspections, claim submissions, and closing homeowners.
  • Excellent communication, negotiation, and conflict resolution skills with homeowners, insurance adjusters, and team members.
  • Familiarity with roofing CRMs and digital tools such as Sunbase, Acculynx, Knockbase, Calendars, and Discord.
  • Bilingual (Spanish / English) preferred.
  • Reliable transportation and willingness to be in the field to support door-knocking campaigns, inspections, and installations.
  • High attention to detail and accountability for accurate project documentation.
  • Schedule

  • Monday to Friday : 8 : 00 AM – 6 : 00 PM (Tuesdays off).
  • Saturdays : 9 : 00 AM – 3 : 00 PM, supporting door-to-door campaigns and team fieldwork as needed.
  • Payment : Base Salary (40K - 55K) + Commisions based on sales.

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    Sales Manager • Phoenix, Arizona, United States

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