Administrative Assistant

Job Summary

We are seeking a detail-oriented and organized Scheduler to coordinate patient appointments and ensure efficient scheduling within our healthcare facility. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Schedule and coordinate patient appointments, procedures, and follow-ups.
• Communicate with healthcare providers to confirm availability and optimize scheduling.
• Maintain accurate patient records and update scheduling systems.
• Handle patient inquiries regarding appointments and provide necessary information.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.
• Work closely with insurance companies to verify patient coverage when needed.
• Manage cancellations, reschedules, and urgent appointment requests.
• Utilize scheduling software to track appointments and optimize workflow.

Qualifications

High school diploma or equivalent (Associate's degree in healthcare administration preferred).

Previous experience in medical scheduling or healthcare administration is a plus.

Strong organizational and multitasking abilities.

Excellent communication and customer service skills.

Proficiency in medical scheduling software and electronic health records (EHR).

Knowledge of medical terminology and insurance processes.

Benefits

Competitive salary and benefits package.

Opportunities for professional growth and development.

Supportive and collaborative work environment.