Lead Process Engineer (Business Process Risk Identification)

Location :

4910 Tiedeman Road, Brooklyn Ohio

Job Summary :

The Business Process Risk Identification (BPRI) Lead Process Engineer collaborates with cross-functional teams across Key to document unique business process (UBP) workflows and dependencies from standard operating procedures, subject matter experts, and Key systems of record. The Lead Process Engineer identifies process optimization and risk mitigation opportunities through Key’s structured BPRI program methodology. The Lead Process Engineer supports BPRI Sprint Execution activities for several UBPs concurrently, including, stakeholder mobilization, process discovery, risk and control analysis, the identification of gaps and opportunities, and ongoing documentation refresh requirements, ensuring program alignment with organizational objectives and BPRI Program requirements.

Essential Functions

• Applies process development and engineering expertise to create innovative, long-term solutions focused on both client and employee experience.
• Supports programs and leads projects targeting core business processes to achieve strategic goals such as enhanced client / employee experience and value realization (expense reduction and revenue growth).
• Engages with key stakeholders to assess and implement new technologies and processes that improve efficiency and consistency.
• Creates and maintains documentation used to evaluate current processes and design future-state recommendations.
• Uses tools such as process mapping and process mining to assess process capability and identify improvement opportunities; communicates findings to stakeholders to inform specifications and improvements.
• Leverages technical documentation, specifications, and project artifacts to enhance monitoring, resiliency, and system availability.
• Collaborates with cross-functional teams to foster a culture of openness and inclusivity, ensuring delivery of expected outcomes and value.
• Performs other duties as assigned; duties, responsibilities and / or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

Work Experience

Skills

Core Competencies

Physical Demands

Travel

Driving Requirements

Certain primary locations are preferred for the position and if selected candidate is near certain KeyBank facilities, then the person will work partially from an office location.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and / or discretionary incentives.

Please click for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date : 02 / 12 / 2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

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