Global Campus Graduate Student Advisor

Description:

Report to Assistant Director of Student Success

Department Student Success - Institutional Relations

FLSA Status Salary Non-Exempt

JOB PURPOSE

The Global Campus Graduate Student Advisor supports students in successfully progressing through their degree programs, equipping them for Christian ministry in service to Southern Baptist churches. This role serves as the primary point of contact for students throughout their studies at Midwestern, providing guidance, encouragement, and support. Key responsibilities include onboarding new students, assisting with their transition into academic life, and implementing strategies to retain and support current students as they work toward program completion.

ESSENTIAL FUNCTIONS

• Develop meaningful relationships with online students that enable accountability and encouragement in their academic journey.
• Help guide students from the point of enrollment through the completion of their program in a manner that exemplifies a concern for the student’s personal development and ministry calling.
• Set appointments with all new students to introduce them to the program and its resources, answer questions, and assist in registration for their first term of classes.
• Design and implement a communication plan to ensure new student success before and during their first term.
• Create and maintain an advising file for each new student with relevant information about their interests, circumstances, and goals.
• Contact current students not yet enrolled in the upcoming term. Assist them with any roadblocks they have encountered in their educational path.
• Monitor and contact students deemed ‘at -risk’. Encourage and equip them to succeed.
• Field questions about schedules, programs, and special opportunities
• Provide accurate information, develop Course Sequencing plans, and connect with other departments, as applicable.
• Maintain up-to-date advising records within the appropriate systems.
• Collaborate with team to update communication plans, student resources, and advising strategies, as needed.
• Create and maintain weekly student contact reports for the Director of Advising and Student Success
• Be familiar with all webpages dealing with students in general, and online students specifically.
• Alert the Online Studies Department to any errors or problems with online courses.
• Manage Online Studies Twitter and Facebook accounts in collaboration with the Advising team.

QUALIFICATIONS / REQUIREMENTS

Include, but not limited to:

• Christian with high integrity, actively pursuing a relationship with God
• Bachelor’s degree from a four-year college or university (Master’s Degree preferred)
• Basic understanding of the MBTS educational experience
• Excellent communication skills, both written and verbal
• Able to show courtesy and wisdom in dealing with sensitive issues with trustees, faculty, staff, and students.
• Proper phone etiquette skills are required
• Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department
• Must possess a strong attention to detail
• Able to take the initiative to complete the duties of the position without the need of direct supervision.
• Able to learn and utilize new skills and information to improve job performance and efficiency.
• Must be able to work independently, as well as a part of a team
• Excellent communication skills, both written and verbal
• Must possess a positive attitude
• Must be able to show a desire and willingness to learn
• Must be able to pass background screening, including driving record
• Eligible to work in the United States

BENEFIT PACKAGE

Full-Time employees are offered a comprehensive benefit package including:

• Medical
• Dental
• Vision
• Telehealth
• Health Savings Account
• Flexible Spending Accounts for Medical and Dependent Care
• Employer Paid Life & AD/D for the employee as well as dependents
• Voluntary Life & AD/D
• Employer Paid Long Term Disability
• Voluntary Short Term Disability
• Voluntary Supplemental Benefits
• 403(b) Retirement
• Paid Sick Leave and PTO
• MBTS / Spurgeon College Tuition Reimbursement for employee and dependents
• Access to on campus cafeteria and coffee shop
• Access to on campus gymnasium, exercise facilities, etc.

WORKING CONDITIONS

• Monday through Friday, 8 am to 4:30 pm

PHYSICAL REQUIREMENTS

• Frequently required to sit or stand for periods of time at desk or computer station
• Occasionally required to stand, walk, and reach with hands and arms.
• Able lift and/or move up to 25 pounds.

This job description is meant to describe the general nature and level of job requirements; this description is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.

Midwestern Baptist Theological Seminary is an Equal Opportunity Employer

Midwestern Baptist Theological Seminary will provide reasonable accommodations to qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others or causes undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.

Requirements: