Talent.com
Support Manager
Support ManagerVirtualVocations • Fort Myers, Florida, United States
Support Manager

Support Manager

VirtualVocations • Fort Myers, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Support Manager to lead the Customer Support team in delivering technical support and customer service.

Key Responsibilities

Oversee daily support operations and manage coverage across all support channels

Recruit, train, and develop a high-performing support team while fostering a collaborative culture

Collaborate with internal teams to address customer-reported issues and contribute to product improvement

Required Qualifications

5-7 years of experience in technical customer support, with 3 years in leadership roles

Bachelor's degree in Computer Science, IT, Business Administration, or related field preferred

Experience in SaaS, construction, real estate, or financial services software environments

Strong understanding of web-based software applications and support ticketing systems

Demonstrated success in coaching technical support teams and driving process improvements

[job_alerts.create_a_job]

Support Manager • Fort Myers, Florida, United States

[internal_linking.similar_jobs]
Customer Support Manager

Customer Support Manager

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more]
[last_updated.last_updated_30] • [promoted]
Experienced Home Integration Technician

Experienced Home Integration Technician

Liaison Technology Group • Fort Myers, FL, US
[job_card.full_time]
Experienced Home Integration Technician.Job Summary : Do you have a passion for excellence in home and business technology? Do you love to problem solve? Do you love to learn? Do you like using not ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Patient Services Specialist Transition Associate

Patient Services Specialist Transition Associate

American Oncology Management Company • Fort Myers, FL, United States
[job_card.full_time]
Join American Oncology Network's Transition Team as we continue to grow all over the US! This position does.Subject matter expert and trainer on transition issues related to front desk operations o...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Associate

Customer Support Associate

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Operations Specialist

Customer Support Operations Specialist

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Operations Generalist.Key Responsibilities Communicates with corporate personnel and external customers, responding to correspondence through various c...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Family Services Case Manager

Family Services Case Manager

Lutheran Services Florida • Fort Myers, FL, United States
[job_card.full_time]
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for talented Child Welfare Case Managers who wants to make...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Engineer

Customer Support Engineer

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams. Key Responsibilities Serve as a primary technical contact for customers, i...[show_more]
[last_updated.last_updated_30] • [promoted]
Remote Customer Support Representative

Remote Customer Support Representative

VirtualVocations • Fort Myers, Florida, United States
[filters.remote]
[job_card.full_time]
A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...[show_more]
[last_updated.last_updated_30] • [promoted]
Technical Customer Support Engineer

Technical Customer Support Engineer

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Technical Customer Support Specialist.Key Responsibilities Triaging customer issues and debugging problems related to the AI platform Collaborating with engineering an...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Revenue Cycle Trainer

Revenue Cycle Trainer

American Oncology Management Company • Fort Myers, FL, United States
[job_card.full_time]
Responsible for assisting with the planning and implementation of financial counseling activities as it relates to the onboarding of a new practice and / or an employee. Act as mentor and a resource p...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist

Customer Support Specialist

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Supplier Success Professional (Customer Support).Key Responsibilities Provide professional support to all customers and assist with navigating the cloud application Ve...[show_more]
[last_updated.last_updated_30] • [promoted]
Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Supplier Success Professional (Customer Support) - Bilingual French / English.Key Responsibilities Provide professional support to all customers and assist them in naviga...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Agent

Customer Support Agent

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support artic...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Administrator

Customer Support Administrator

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Vice President of Customer Support

Vice President of Customer Support

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for a Vice President of Customer Support.Key Responsibilities Define and execute the global support strategy to enhance customer experience and platform reliability Oversee ...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Client Success Manager (GBS Assurance)

Client Success Manager (GBS Assurance)

Gartner • Fort Myers, FL, United States
[job_card.full_time]
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understa...[show_more]
[last_updated.last_updated_30] • [promoted]
ASL Customer Support Representative

ASL Customer Support Representative

VirtualVocations • Fort Myers, Florida, United States
[job_card.full_time]
A company is looking for an ASL Customer Support Representative (Remote).Key Responsibilities Provide exceptional customer service in ASL by addressing account-related and technical support inqui...[show_more]
[last_updated.last_updated_variable_days] • [promoted]