Job Description
Job Description
Company Description
About Sibylline
Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services.
The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.
Key attributes of Sibylline employees are :
- Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
- Excellent written and spoken English
- Clarity of thought and analytical flair
- Strong, demonstrable interest in security and intelligence
- The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
- Excellent attention to detail
Job Description
Position Summary
We are looking for a Crisis Response Systems Manager to join us embedded in our client’s Crisis Communication and Active Threat (CCAT) team, supporting the Global Threats & Crisis Management (GTCM) team. The GTCM team employs sophisticated monitoring and notification technologies to assist the client during a crisis. The Crisis Communications Project Manager oversees projects that construct and maintain the crisis communications framework used to monitor and respond to global threats.
In this role, you will leverage workflow and technology expertise to ensure the highest services for GTCM and across the client footprint. You will also provide technological support to a 24 / 7 team of analysts spread across the USA, UK, and Singapore as part of a tight-knit operation providing actionable intelligence and advice to decision makers.
This is a full-time on-site role working in our client’s Austin, TX office. The working hours are 9 am – 5 pm Monday to Friday, with the occasional out-of-hours and weekend work requirements to support crisis response.
Essential Functions / Responsibilities
Manage projects to advance GTCM initiatives by leveraging technology enhancements and implementing procedural improvements by gathering and synthesizing requirements for new technology enhancements in threat intelligence feeds, platforms, and tools to ensure GTCM's operationsSupport the CCAT and GTCM team in the administration and development of key systems, especially the Everbridge Visual Command Centre (VCC) and other toolsDeliver timely, sustainable, and innovative technology solutions to improve GTCM’s monitoring, notifications, and threat management to include developing super-user knowledge of Everbridge, Ontic, Veoci, Jira, and crisis management tools and technologyCoordinate with the client’s Information Systems and Technology team, external vendors, and cross-functional teams to drive development effortsBuild workflows, policies, and training to support crisis communications, specifically involving the client's Emergency AlertsBenchmark to establish industry best practices and apply standards for the team in support of the technology budget, tool maintenance, testing, and quality controlKnowledge, Skills, and Abilities
Deep interest and / or expertise in the crisis management and business continuity fieldsProficiency with Wrike project management softwareAdvanced presentation and visual creative skills in Keynote or similar presentation softwareAdvanced written and verbal communication skillsExperience in providing concise briefings to management with short turnaround timesAbility to distil complex ideas into simple tasks and execute efficiently and effectivelyExperience building partnerships and working with others to meet shared objectivesOrganized, methodical, and detail-oriented in all aspects of workExceptional time management skills with the ability to multitask and prioritize workCapable of anticipating challenges and proposing solutionsWillingness to travel occasionally.Qualifications
Bachelor’s degree or relevant experience in a related fieldExperience with crisis management systems (Everbridge / VCC, Ontic, Veoci, Jira or similar systems)Minimum of 3 years’ experience in corporate security, crisis management, and / or project management2+ years of Project Management experienceTechnical experience in mass notification tools (preferably Everbridge)Nice to have
Experience within a global security team (e.g. threat monitoring, travel security, or crisis management)Additional Information
Salary : $107,100 AnnuallyMedical Insurance - Sibylline pays 80% of premiums, Employee pays 20%Dental Insurance – Fully Employee PaidVision Insurance – Sibylline pays 100% of employee premiums, Employee pays for additional family membersFlexible Spending Account and Dependent Care Spending AccountLong Term / Short Term Disability – Sibylline pays 100% for employeesBasic Life and AD&D Insurance – Sibylline pays 100% for employees401(k) with up to 5% company matching20 paid days accrued per year24 hours sick time per year frontloadedEmployee Assistance Plan (EAP)Interview Process
Initial call with our Talent Acquisition team memberTimed written assessment (arranged at a time that suits you) to test writing and analytical capabilityPanel interview with some of the team members and hiring managers at SibyllineMeet and Greet with the clientResearch indicates that certain groups are less likely to apply for a position unless they meet every single requirement. If you feel you meet some of the requirements and can offer a unique perspective to this role, we strongly encourage you to apply—you might be the perfect fit we're looking for! We're passionate about supporting our employees with professional and career development opportunities, including via line management, our extensive e-training platform, internal networking, and a mentorship program.
Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunities.