Financial Counselor (Aliso Viejo)

Must Haves :

• 1-2+ years of experience within a medical facility, doctors office, or medical business office.
• Experience working with insurance verifications / financial counseling
• Knowledge in / Experience processing treatment authorization requests
• Proficient in Microsoft Office.
• High School Diploma.

Plusses :

JOB DESCRIPTION :

The Financial Counselor participates in the admission process by responding to inquiries regarding the facility, insurance verification, financial counseling, patient admission, and data entry of all demographic information necessary to appropriately conclude the admission. This person will also be assisting with processing treatment authorizations requests. This individual will be responsible for assessing patients and collecting financial information to guide them to the appropriate services. Admissions occur daily, with referrals coming from various ER departments across the region. As a result, patient volume can fluctuate, typically ranging from 5 to 20 cases per day. In addition to admissions support, this role involves assisting with general financial planning and conducting patient screenings for insurance eligibility. Not all patients will be on a self-pay plan, so familiarity with different coverage types will be important.