Referral Coordinator

Job Description

Job Description

We are looking for an organized and detail-oriented Referral Coordinator to join our clients team in Portland, Oregon. In this role, you will play a vital part in ensuring the smooth coordination of patient referrals and administrative tasks within a healthcare setting. This is a long-term contract position that offers an opportunity to contribute to a dynamic and supportive environment in the local government sector.

Responsibilities :

• Facilitate the referral process by coordinating with healthcare providers and patients to ensure timely scheduling.
• Maintain accurate and up-to-date patient records using Epic EMR and other systems.
• Assist patients with registration and ensure all necessary documentation is complete.
• Provide excellent customer service by addressing patient inquiries and concerns professionally.
• Manage appointment scheduling efficiently to accommodate patient and provider availability.
• Collaborate with team members to streamline workflows and improve operational processes.
• Utilize Google Suite applications to create, update, and share relevant documentation.
• Monitor referral statuses and follow up with providers or patients as needed.
• Ensure compliance with organizational policies and procedures when handling sensitive information.
• At least 1 year of experience in a medical administrative role or similar position.
• Proficiency in using Epic EMR for patient record management.
• Strong customer service skills with the ability to address patient needs effectively.
• Experience with scheduling appointments and managing calendars.
• Familiarity with Google Suite applications, including Docs, Sheets, and Gmail.
• Knowledge of patient registration processes and required documentation.
• Excellent organizational and multitasking skills to handle various responsibilities.
• Ability to work collaboratively within a team-oriented environment.