Customer Specialist (Scottsdale)

Why work at Adam's Polishes

Are you interested in working at a growing e-commerce / retail business where you can help customers and interact with people? If you love or have an interest in automotives, this would be the perfect job for you!

Adam's Polishes is looking a fulltime Retail Sales Associate to assist in running the daily operations of our Scottsdale retail store. While your primary focus will be assisting and selling to customers in the retail store, you will also be asked to answer phone calls and customer emails through our CX platform.

Key Responsibilities :

• Assist Walk in Customers
• Upsell customer purchases to increase average order value
• Answer customer phone calls
• Provide world class customer service
• Answer emails in a professional manner
• Assist customers with product recommendations (basic detailing knowledge)
• Problem-solve order issues
• Restock retail showroom
• Manage cash box
• Operate POS checkout systems
• Complete basic Excel spreadsheets

Requirements :

Shift :

This is a full-time position, working 40 hours per week. Additional work time may be required on as-needed basis.

Pay Range : $19-20 / hour

Our Competitive Benefits Package Includes :