Customer Experience ManagerMcDonald Wholesale LLC • Eugene, OR, US
Customer Experience Manager
McDonald Wholesale LLC • Eugene, OR, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]$4 / month employee only paid dental insurance $1 / month employee only paid vision insurance 401k Retirement Plan : 4% employer match AND 4% annual employer contribution Vacation : Enjoy 2 weeks of PTO annually, on an accrual basis! PTO increases with tenure, allowing for more time off as you grow with the company. Exact hours based on actual hours worked. Sick Leave : Awarded and available in accordance with Oregon State Sick Leave law. Employee Assistance Program : Free support for employees and their family members for a diverse range of services. Job-related Learning & Development Support : We support learning opportunities for employees that will boost their ability to successfully perform their work. Potential for relocation assistance for candidates out of the area 6 Paid Holidays! Veterans Day is available as a paid holiday to our service members. Employee Parties : Company-sponsored employee holiday party and family-friendly events such as sporting games events. Employee Thank Yous : Surprise lunch and coffee for our hard-working employees, holiday hams and more! The opportunity to serve some of the largest and most popular restaurants, bars, convenience stores and grocery stores in the Northwest!
Job Description
Job Description
JOB OVERVIEW
The Customer Experience Manager position is an integral part of our Customer Service department, led by our CFO. This position can expect to Develop and execute a customer experience strategy, Manage daily operations of the customer service team, and Lead , train, and mentor the customer service team in any given week. We are looking for motivated applicants who have excellent leadership and strong understanding of order fulfillment and logistics, with priority given to those with a background of 3-5+ years in customer service management, preferably in food distribution, wholesale, or related industries.
A standard workweek is 40 hours a week (Monday - Friday). Full-time employees in this position are eligible for the benefits described below. This position works full-time in-person. A full description of the job duties can be found here. We look forward to reviewing your application!
BENEFITS
- Employee-only Healthcare Coverage…
89% employer-paid medical for employees
WAGE RANGE
Dependent on experience
WHY MCDONALD WHOLESALE?
Build your career with a local, independently owned leader in food distribution. McDonald Wholesale is 100 years strong with competitive pay and a people-first culture. Employees at McDonald Wholesale can expect job security and robust benefits in an ever-changing employment landscape. We have a fast-paced environment with a primary focus on serving our customers, both internal and external, to the best of our ability.
CORE VALUES
At McDonald Wholesale, our core values are the foundation of everything we do, guiding our decisions, and shaping our culture.
Honesty
We are committed to being honest and transparent with customers and employees.
Integrity
We are committed to doing the right thing and being accountable .
Reliability
We are committed to providing on-time deliveries and prompt product pick-ups.
Customer Service
We are committed to providing quality ingredients and restaurant supply solutions to meet the needs of their customers.
CONNECT WITH US!
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Customer Experience Manager • Eugene, OR, US
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