Healthcare Customer Support Team Lead

A company is looking for a Healthcare - Customer Support Team Lead.

Key Responsibilities

Manage daily operations and ensure team performance meets quality standards

Oversee hiring, onboarding, training, and team building activities

Provide support to program managers and maintain communication with external partners

Required Qualifications

2+ years of experience as a support Team Lead or equivalent

Advanced proficiency in G-Suite / MS-Office

Experience in managing and mentoring other managers

Strong ability to detect and mitigate team risks

Proven track record of building positive relationships with employees and partners