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Lead Retail- Detroit Lions
Lead Retail- Detroit LionsFanatics Inc • Detroit, MI, United States
Lead Retail- Detroit Lions

Lead Retail- Detroit Lions

Fanatics Inc • Detroit, MI, United States
[job_card.variable_days_ago]
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  • [job_card.part_time]
[job_card.job_description]

JOB SUMMARY :

The Retail Lead (part-time) plays a critical role in the store and / or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations.

The Retail Lead will be expected to work a part-time schedule which will includes days, nights, weekends, extended hours on game days and during events.

General Duties and Responsibilities :

  • Drive sales results by consistent execution of daily operations
  • Support back of house operations; maintain stockroom organization
  • Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
  • Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)
  • Work with Retail Associates to ensure an exemplary fan experience
  • Communicate expectations for assignments and projects to Retail Associates
  • Provide training and assistance to Retail Associates as required
  • Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
  • Understands Fanatics Values and how they relate to their role
  • Perform 'Manager on Duty responsibilities' as needed

Education, Experience and Requirements

  • Minimum 18 years of age,
  • Minimum one year working in retail or sales preferred
  • Ability to work independently and responsibly in a fast-paced environment
  • Foreign language skills are a plus

    • Job Knowledge, Skills and Abilities

  • Possess a fun, outgoing, confident, professional demeanor
  • Prior leadership experience preferred
  • Ability to work well with all levels of management, build partnerships and coach teams
  • In partnership with leadership team act decisively to solve problems
  • Ability to represent Fanatics / League / Team Values and standards
  • Ability to balance and prioritize multiple projects while remaining calm under pressure
  • Strong communication, literacy, and numeracy skills

    • Physical Demands :

  • Regularly required to sit stand, reach, bend and move about the facility as needed
  • Must be able to lift and carry up to 30 lbs.
  • Game Day / Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
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