Technical Support Specialist IIVirtualVocations • Alexandria, Virginia, United States

Technical Support Specialist II

VirtualVocations • Alexandria, Virginia, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Technical Support Specialist II.

Key Responsibilities

Respond to customer requests via phone, email, and chat, ensuring timely resolution of issues

Troubleshoot and resolve customer issues, utilizing software updates and knowledge bases

Monitor and resolve daily system issues, ensuring reliable payment operations for merchants

Required Qualifications

High School Diploma or Equivalent

2 years of experience in technical support, FinTech operations, or POS / payment troubleshooting

Associate's Degree in IT, Information Systems, or related discipline (preferred)

Experience supporting integrated POS or SaaS-based payment systems (preferred)

Familiarity with PCI DSS, NACHA, and tokenization / security protocols (preferred)

[job_alerts.create_a_job]

Technical Support Specialist • Alexandria, Virginia, United States

[internal_linking.similar_jobs]

Customer Technical Support Specialist (Navy Enterprise Network)

Puyenpa • Dahlgren, VA, United States

[job_card.full_time]

The Puyenpa family of companies that are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management C...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Technician Standard II (Washington)

US Tech Solutions • Washington, DC, US

[job_card.part_time] +1

Location : Washington, DC, 20433 (Onsite, 5 days / week).Provide technical support to end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of Bank-sta...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Software Support Specialist II

Global Science & Technology, Inc. • Silver Spring, MD, USA

[job_card.full_time]

[filters_job_card.quick_apply]

The Software Support Specialist II will support activities related to the Central Management System (CMS) and other software, including TrackLogs, hosted in the Web Operations Center (WOC).This pos...[show_more]

[last_updated.last_updated_variable_hours] • [new]

Technical Support Representative

Brivo • Bethesda, MD, US

[job_card.full_time]

[filters_job_card.quick_apply]

Summary The Technical Support Representative (Tier II) is a mission-critical role at Brivo, serving as the primary technical point of contact for our dealers and reseller partners.Join a fast-growi...[show_more]

[last_updated.last_updated_30]

Technical Support Specialist (Mechanical)

Intralox • Washington, DC, United States

[job_card.full_time]

Customer Service & Technical Support, Engineering .Job Description (General Summary) .Intralox is a division of Laitram, L. Our global workforceof over 3,000 employees in 20+ countriesconsist of rel...[show_more]

[last_updated.last_updated_30] • [promoted]

Developmental Disability Specialist II- Support Coordination

Fairfax County Government • Alexandria, Virginia, United States

[job_card.full_time]

Works within our Support Coordination Division.You will work as part of a dynamic multidisciplinary team delivering support coordination services to individuals with intellectual or other developme...[show_more]

[last_updated.last_updated_30] • [promoted]

Customer Technical Support Specialist (NEN) - 1871

Strategic Technology Institute Inc, • Dahlgren, VA, US

[job_card.full_time]

Customer Technical Support Specialist (NEN).Naval Surface Warfare Center Dahlgren Division (NSWCDD) – Dahlgren, VA (and Detachment Sites). Active Secret (T3 / IAT II eligible).Contingent Upon ...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Senior Technical Specialist

SCS Global Services • Washington, DC, US

[job_card.full_time]

SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and ...[show_more]

[last_updated.last_updated_30] • [promoted]

Information Technology Support Specialist (Washington)

SAJ Technologies • Washington, DC, United States

[job_card.full_time]

Department of the Treasury is seeking a detail-oriented administrative and program support staff member to serve as an IT Support Specialist for its Washington, DC-based technical assistance progra...[show_more]

[last_updated.last_updated_variable_hours] • [promoted] • [new]

IT Support Specialist Tier I

TDB Communications Inc. • Washington, District of Columbia, United States

[job_card.full_time]

NOMA Office - Washington, DC - Washington, WA.Based on location; Hourly : $27 per hour to $33.The Tier 1 Support Technician provides the first line of technical support for TDB's employees and syste...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer Support Technical Support Specialist (NEN) - Navy - Secret Required

cFocus Software Incorporated • Dahlgren, VA, US

[job_card.full_time]

[filters_job_card.quick_apply]

Focus Software seeks a Customer Technical Support Specialist (NEN) to join our program supporting the Department of Defense (DoD). This position requires the ability to obtain a Secret clearance.Two...[show_more]

[last_updated.last_updated_30]

Manager of Technical Support

Data Watch Systems • Bethesda, MD, US

[job_card.full_time]

The Manager of Technical Support is responsible for leading the customer-facing Technical Support team, which assists customers with programming, troubleshooting access issues, and resolving techni...[show_more]

[last_updated.last_updated_30] • [promoted]

Technical Support

TradeJobsWorkforce • 22214 Arlington, VA, US

[job_card.full_time]

We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...[show_more]

[last_updated.last_updated_30] • [promoted]

Product Support Representative III

Fidelity National Information Services • Washington, DC, US

[job_card.full_time]

Product Support Representative.Our technology powers the world's economy and our teams bring innovation to life.We champion diversity to deliver the best products and solutions for our colleagues, ...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Information Technology Support Specialist

Lerch, Early & Brewer • Bethesda, MD, United States

[job_card.full_time]

Experienced IT Support Specialist.Bethesda, Maryland, we’re more than a law firm — we’re trusted partners to our clients. Join our dynamic team as an IT Support Specialist, where you'll play a cruci...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Technical Support Specialist (NEN) Level - 1

Argo Cyber Systems • Dahlgren, VA, USA

[job_card.full_time]

[filters_job_card.quick_apply]

Service-Disabled Veteran-Owned Small Business (SDVOSB).IT support solutions to federal and defense clients.From help-desk operations to enterprise cyber defense, Argo provides experienced professio...[show_more]

[last_updated.last_updated_30]

Technical Support Analyst Lead

vTech Solution • DC, United States

[job_card.full_time]

[filters_job_card.quick_apply]

This role involves troubleshooting, resolving issues, creating documentation, and collaborating with internal teams to improve user experience. Troubleshoot and resolve issues related to account act...[show_more]

[last_updated.last_updated_variable_days]

Technical Customer Support Specialist

VirtualVocations • Alexandria, Virginia, United States

[job_card.full_time]

A company is looking for a Technical Customer Care Specialist.Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level k...[show_more]

[last_updated.last_updated_30] • [promoted]