Program

Job Summary

This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines.

Essential Tasks :

To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

Provides Clinical Services :

• Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse.
• Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers / residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer / resident or in groups to evaluate the quality of the service.
• Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's / resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records.
• Informs staff to the types of clinical services, recreational activities, and ICL programs available.
• Reviews crisis assessment of consumers / residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer / resident, and staff-actions during a crisis situation.
• Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer / resident.
• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
• Regularly directs meetings concerning clinical issues, conduct regular high-risk meeting, ensures appropriate follow-up, data collection, etc

Direct and Supervise Personnel :

Maintains Property Accountability :

Provides Quality Assurance Oversight :

Assures Fiscal Control and Accountability :

Assures Consumer and Family Involvement :

Fosters Community Relations :

Conducts Investigations : Conducts internal investigations of untoward incidents as directed by Quality Assurance or Human Resources in accordance with agency policy.

ADDITIONAL TASKS :

Essential Knowledge, Skills and Abilities

MINIMUM REQUIRED EDUCATION AND / OR EXPERIENCE :

Master's degree in Social Work, Psychology, or other mental health field with three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity.

PREFERRED :

#ICLRN

Equal Opportunity Employer

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