Talent.com
Customer Service Representative
Customer Service RepresentativeTouch Support • Stockton, CA, US
[error_messages.no_longer_accepting]
Customer Service Representative

Customer Service Representative

Touch Support • Stockton, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Service Representative

Required work experience : not required

Full-time, remote work

Who Are We?

Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Currently, we have over 500 employees worldwide and are rapidly expanding our Customer Service team to work with our clients.

Our position is completely a work-from-home position, and we have long experience and success with training and onboarding new team members online. For that reason, we are accepting applications from anywhere in the Philippines!

Requirements

  • Excellent communication skills in the English language, as our clients are primarily US-based
  • Passion for working with people and helping them to get their stuff work
  • Strong interest in developing a career in the IT field
  • Readiness to learn at a fast pace
  • Solution-oriented mindset and passion for resolving problems
  • Readiness to lend a helping hand and pass on the knowledge as you grow with the company
  • Ability to work in shifts (morning, afternoon, night shift). However, our schedules are quarterly-based - you wouldn't be switching through different shifts each day but would keep a more stable schedule

8 PM - 4 AM PST 4 AM - 12 PM PST 12 PM - 8 PM PST

  • Kindly note that shifts may begin an hour earlier or later throughout the year due to working within U.S. time zones.
  • Responsibilities and Goals You'll Own

  • Respond to and resolve customer questions through chat, email, and telephone calls quickly and effectively.
  • Assist in onboarding, educating, and supporting our customers through their journey
  • Help and guide our customers with technical and billing-related questions.
  • Act as a customer advocate by passing along unique questions and challenges that you see our customers are experiencing
  • Increase customer satisfaction and build loyalty by providing an outstanding, personal customer experience
  • What Do We Offer?

  • Work from home
  • Learning from scratch
  • The promotional path is clearly defined, and you will know what's required to achieve the next step in your career. If you are more interested in the IT Support position and would like to develop your career in the IT field, we are offering that as well!
  • You will be able to further your development with valuable certifications paid for by the company.
  • A young and friendly international team! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team.
  • Please submit your application in English. Applications submitted in any other language will not be considered.

    [job_alerts.create_a_job]

    Customer Service Representative • Stockton, CA, US

    [internal_linking.related_jobs]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Elk Grove, California
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Collierville, California
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Third Party CS • Lodi, CA, US
    [job_card.full_time]
    Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Remote VA • Stockton, CA, US
    [job_card.full_time]
    Customer Service Representative.Sunday to Thursday : 6 : 45 AM - 5 : 30 PM.Friday : 6 : 45 AM - 2 : 30 PM (Summer) / 6 : 45 AM - 1 : 30 PM (Winter). Join our busy and thriving bagel shop, where we serve delicious...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative

    Remote Customer Service Representative

    Morphius Corp • Stockton, CA, US
    [filters.remote]
    [job_card.full_time]
    Customer Service Representative.We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc.Our primary function within these entities are to service their staff and ensure...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual (Spanish) Customer Service Representative

    Bilingual (Spanish) Customer Service Representative

    Syntricate Technologies • Stockton, CA, US
    [job_card.full_time]
    Bilingual (Spanish) Customer Service Representative.Bilingual (Spanish) Customer Service Representative Only from State of Iowa, Nebraska or Wisconsin (Work from Home). Telephone Support perform te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Amazon • Elk Grove, CA, USA
    [job_card.full_time]
    Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Counter Parts Sales Representative

    Counter Parts Sales Representative

    Fleet Pride • Lathrop, CA, US
    [job_card.full_time]
    FleetPride Sales Representative.Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Team

    Service Team

    Panda Restaurant Group • Elk Grove, CA, US
    [job_card.full_time]
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportiv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Chevron Stations • Tracy, California, USA
    [job_card.full_time] +1
    At Chevron Stations Inc (CSI) we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety enjoy working as a team and have a positive wo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    TradeJobsWorkforce • 95830 Vineyard, CA, US
    [job_card.full_time]
    As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Stockton, CA, USA
    [job_card.full_time]
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AT&T Service Representative

    AT&T Service Representative

    Vincere Marketing Inc • Elk Grove, California, United States
    [job_card.full_time]
    Don't Wait Any Longer; Take Control of Your Career.Become an Telecommunications Sales Agent with Vincere!.Love helping people and being the face of a global telecommunications company? As an AT&T F...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Representative-II

    Customer Support Representative-II

    Abacus Service Corporation • Stockton, CA, US
    [job_card.full_time]
    Customer Support Representative-II.Title : Customer Service Representative.Location : Remote, any time zone.Description : We're seeking a customer service representative to support both our restaurant...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Outside Sales Representative (Field Service)

    Outside Sales Representative (Field Service)

    Rite-Hite Company • Stockton, CA, United States
    [job_card.full_time]
    Sales, Marketing & Product Management.Sales Professionals work within protected territories to represent our various lines of products and services. Our customer base includes anyone with a warehous...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Print Specialist

    Customer Service Print Specialist

    Mixam • Stockton, CA, US
    [job_card.full_time]
    Customer Service Print Specialist.At Mixam, we're more than just a printing company, we're the place where creativity meets cutting-edge technology. Headquartered in Watford, with offices in the UK,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Elk Grove, California
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AT&T Sales Representative

    AT&T Sales Representative

    Vyzah Inc. • Stockton, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Our company is a prominent sales firm that partners with premier telecommunications clients, like AT&T, to deliver customer-centric sales solutions. Our goal is to provide products and services ...[show_more]
    [last_updated.last_updated_30]