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Field Service Technician
Field Service TechnicianPoint Eight Power • Belle Chasse, LA, US
Field Service Technician

Field Service Technician

Point Eight Power • Belle Chasse, LA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

The Field Service Technician provides hands-on technical expertise, both proactive and reactive, to ensure safe, reliable, and high-quality service on client equipment. This role requires strong technical skills, customer-focused communication, and the ability to perform independently in demanding environments. If you’re a skilled technician who thrives in the field and values safety, quality, and customer satisfaction, this role offers the opportunity to make an immediate impact. Apply today!

Travel : Yes, 80% within the US

What You'll Do :

  • Perform field service activities including preventative / routine maintenance, installation, calibration, and emergency support on low-, medium-, and high-voltage power systems.
  • Troubleshoot and repair Point Eight Power and competitor equipment including breakers, shutdown switches, wiring harnesses, alternators, and battery systems.
  • Apply advanced troubleshooting, root cause analysis, and electrical control maintenance practices, including arc-resistant systems and field surveys.
  • Provide technical expertise and customer education on maintenance solutions with minimal supervision.
  • Support and mentor junior technicians under guidance of senior field service staff.
  • Deliver safe, high-quality work by following all safety standards and providing emergency on-call services when required.
  • Collaborate with Engineering, Production, and Sales teams to ensure accurate service estimations, cost reductions, and parts recommendations.
  • Participate in continuous improvement initiatives and uphold company standards for quality and customer satisfaction.

What We're Looking For

Education / Certifications

  • High School Diploma / GED Required.
  • Must reside in Louisiana, Texas, Alabama, or Mississippi (Required).
  • Technical diploma in Industrial Electrical, Maintenance, or related field preferred.
  • EGSA Certification preferred.

    • Experience

  • 4+ years’ experience in installation, testing, maintenance, or reliability of generators, governors, regulators, or switchgear.
  • 4+ years’ experience in power generation, utilities, oil & gas, marine, or energy industries.
  • Strong background in electrical controls (required).
  • Engineering or PLC programming experience (preferred).

    • Knowledge, Skills & Abilities

  • Customer Service : Skilled in assessing needs, solving problems, and ensuring satisfaction.
  • Technical Expertise : Strong troubleshooting of electrical / mechanical systems and controls.
  • Equipment Maintenance : Knowledge of Point Eight Power and competitor products.
  • Controls & Design : Familiar with PLCs (Allen-Bradley, Quantum, Premium), relay programming (Basler, Multilin, Sepam, Woodward, etc.), and communication protocols (Modbus, Ethernet, Fiber Optic).
  • Mechanical / Electrical Tools : Proficient with multimeters, wrenches, drills, wiring tools, and soldering.
  • Software : Proficient in Microsoft Office Suite; experience with GE, Allen-Bradley, Siemens, Woodward devices.
  • Safety Compliance : Commitment to safety practices and regulatory compliance.
  • Communication : Strong verbal / written skills to interact with clients and produce reports.
  • Math : Intermediate skills in calculations, proportions, and measurements.

    • Requirements :

  • Valid driver’s license with a clear record (past 7 years).
  • Liability insurance.
  • TWIC and valid Passport (required).
  • Firefighting, scaffolding, first aid, and CPR certifications.
  • Ability and willingness to travel extensively, including internationally.
  • High School Diploma / GED Required.
  • Must reside in Louisiana, Texas, Alabama, or Mississippi (Required).
  • 4+ years’ experience in installation, testing, maintenance, or reliability of generators, governors, regulators, or switchgear.
  • 4+ years’ experience in power generation, utilities, oil & gas, marine, or energy industries.
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