Desktop Support (Contingent)

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Responsibilities :

Provide local client IT support for the LA Region primarily for Teledyne Scientific & Imaging with home base being Thousand Oaks CA. Install hardware / software perform hardware refreshes and manage break-fix of hardware / software.

Receives detailed instructions on new deskside tasks and / or projects little to no guidance on routine tasks. Contributions generally require high attention to detail and can have impact on the organization.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Respond to all tickets assigned to the sites deskside support group and resolve issues efficiently and effectively.
• Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved
• Record and track interactions with end-users and related activities in the service desk tool
• Create Knowledge Base articles as repetitive issues arise
• Provide site IT support encompassing :

PC configuration and troubleshooting - OS hardware and software;

Be an essential part of the LA Region IT Team supporting multiple sites

Qualifications :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Computer Skills

Windows 10

Salary Range : Pay Transparency

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including but not limited to location education / training work experience key skills and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other characteristic or non-merit based factor made unlawful by federal state or local laws.

Key Skills

Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1